During the trial it was revealed that McDonald’s knew that heating their coffee to this temperature would be dangerous, but they did it anyways because it would save them money. When you serve coffee that is too hot to drink, it will take much longer for a person to drink their coffee, which means that McDonald’s will not have to give out as many free refills of coffee. This policy by the fast food chain is the reason the jury awarded $2.7 million dollars in punitive damages in the McDonald’s hot coffee case. Punitive damages are meant to punish the defendant for their inappropriate business practice.
Removed by mod
The picture of that poor woman’s thighs is all you need to see to know this was not a frivolous suit
Also, McD’s had years of complaints from their own store managers that the coffee was too damn hot.
Important to note that the women initially just asked McDonald’s to pay for her treatment, and they told her to get fucked.
I just wish the victims lawyers had responded to those claims with the pictures of that poor woman’s third degree burns. she suffered horrifically and for years.
Removed by mod
hopefully, she deserved so much better.
And media did a bang-up job portraying the victim as a petulant child who is too dumb to drink coffee. Classic corporate Uno reverse card.
I thought this was indeed one of those ridiculous American lawsuits. Until I heard of the injuries later. No I would never wish this settlement money for myself if it included those injuries on that part of my body. Justice was served to the McD.
Yes… Melted labia is not something I was expecting. $2.7M seems too low of a punitive damage for the big arches clowns.
It’s more the fact that McD was aware that their coffee strategy was a ticking time bomb due to many complaints from staff and customers, but they didn’t fix it.
IIRC the reason they heated the coffee that much in the first place was that it prolonged the time the coffee tasted fresh, so they didn’t have to make a fresh batch as often. Aka more profit.
Removed by mod