Eric CartmanM to South Park [email protected]English • 10 months agoOh, but theres not another cable company, is there? Yeahh, no. yeeahh, no.lemmy.worldmessage-square11fedilinkarrow-up1123
arrow-up1123imageOh, but theres not another cable company, is there? Yeahh, no. yeeahh, no.lemmy.worldEric CartmanM to South Park [email protected]English • 10 months agomessage-square11fedilink
minus-square@[email protected]linkfedilinkEnglish4•10 months agoSome companies just flat refuse the call if lines are busy like Sonys Playstation support line. Their advice? Just call periodically throughout the day and see if you get through.
minus-squareJessicalinkfedilinkEnglish4•10 months agoOhhhh nooo, you can’t get through to us so you have to waste your day calling us back?… Oh no… yeah no…no yeah no. — Sony’s support team
minus-square@thepianistfroggollumlinkEnglish1•10 months agoMy favorite was when I had been waiting 8 hours for a response on a Microsoft support ticket, so I decided to call. I spent 6.5h on hold before giving up, but I had to chuckle at the, “for faster support, fill out a ticket,” message that played every 5 minutes. But I think Walgreens wins for the most rage inducing IVR.
Some companies just flat refuse the call if lines are busy like Sonys Playstation support line. Their advice? Just call periodically throughout the day and see if you get through.
Ohhhh nooo, you can’t get through to us so you have to waste your day calling us back?… Oh no… yeah no…no yeah no.
— Sony’s support team
My favorite was when I had been waiting 8 hours for a response on a Microsoft support ticket, so I decided to call.
I spent 6.5h on hold before giving up, but I had to chuckle at the, “for faster support, fill out a ticket,” message that played every 5 minutes.
But I think Walgreens wins for the most rage inducing IVR.