So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister’s Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother’s iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn’t find the printer, I said ok maybe it’s a dumb driver, USB didn’t work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn’t work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I’ve read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

  • WhatTrees
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    211 year ago

    HP sucks donkey balls. Printer, computer, laptop, all-in-one, doesn’t matter. Friends don’t let friends by an HP.

    That said, ET-2800 is an Epson brand printer, specifically the base-model “Eco-Tank” printer that uses bottles of ink instead of cartridges. HP makes a few under the “Super Tank” line. If that’s the right model number, that might help explain driver issues if you have an Epson printer being controlled by HP drivers.

    If you plan on keeping it, make sure to set a calendar reminder or set up a task to print at least one color page every month to keep the ink from drying out in the print head. If you decide to replace it, consider a brother laser, especially the black-and-white only models. They are tanks

    • @[email protected]
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      1 year ago

      The Epson Eco-Tank printers are probably one of the most infuriatingly mislabeled products ever, though. They come with self-destruct timers.

      If their software counter device that their excess ink sponge pad is full (which can happen rather quickly depending on printing behavior and the amount of cleaning cycles), they turn themselves into e-waste. Epson considers the sponge non-serviceable and the only official solution is to buy an entirely new printer with a clean sponge. Absolutely nothing Eco about that.

      There are (paid!) counter reset hacks available now, though.

      So, yeah, fuck Epson, but for very different reasons than op is listing.