So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister’s Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother’s iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn’t find the printer, I said ok maybe it’s a dumb driver, USB didn’t work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn’t work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I’ve read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

  • freddy
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    1 year ago

    Once upon a time there was a company called Hewllet-Packard that made the best programmable calculators, vendors made the best demonstration: hitting the calc against the floor, picked up the pieces, assembled it and it worked again! (almost beat Texas Instrument). The same for printers, pcs, laptops, good mainframes (i learned fortran in a hp3000), almost any Hewlet-Packard electronic product was among the best. In 90s became HP, since then everything they made is a shame.

    • @[email protected]
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      41 year ago

      Those original HP lasers were absolute beasts. You could put it outside in the snow and if you even hovered over the print icon it’d start to get ready to serve. I bet there are still many in use today.

      Regrettably that era of producing quality is mostly finished.

      In recent years I’ve had a lot of good experiences with small Brother and Xerox branded MFP devices. There’s still issues here and there if you rely on wireless printing or huge duplexed jobs, but they mostly just crank away for years if you keep feeding them toner cartridges and occasionally a new drum kit.