In-N-Out employees in five US states will no longer be allowed to wear masks as part of new company guidelines that “emphasize the importance of customer service,” notably showing their smiles, according to a new policy issued by the fast food chain.

  • @[email protected]
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    91 year ago

    So, this decision is really bad for reasons that go beyond sick workers. It’s really unpopular to mention but COVID isn’t over, it’s not gone. We just normalized the suffering and shunted the most vulnerable into its path. As one of those vulnerables still trying to survive, masking has been an exhausting situation. I mask, I have to, and antimask sentiment makes it hard to operate in a world that already wishes I wouldn’t. Decisions like this cause harm in wider ways. I wrote an email to In-N-Out Owner/President Lynsi Snyder about this in response to this policy. I don’t think she cares what this policy does, but I’m sharing here for others who may want to understand.


    I’m writing to ask you to please reverse your recent decision to ban employees from wearing a mask unless medically exempt. This decision shows not only a complete disregard for the health and safety of your employees and customers, as everyone is affected by disease spread, but is also profoundly ableist and lacking an understanding of current (and historic) context. Requiring employees to not only divulge their medical information to their employers but also openly to the public is a mindset rooted in othering people who are disabled or otherwise medically vulnerable. In general, it’s bad when a marginalized group must publicly declare their status as such, but especially now when people are already struggling to survive an ongoing pandemic amidst the hostility of antimask sentiment. This decision furthers that othering and hostility, making those employees into targets. But this decision doesn’t just impact your employees directly, it feeds into that larger cultural antimask sentiment and perpetuates ableism. This lack of understanding of the impact of your decision is a clear message that it’s not just those employees your company does not value, but all disabled and vulnerable people. Please show your abity to learn and understand the impacts of your decision, as well as your disapproval of ableism, and reverse this decision. Further, I urge you to demonstrate actual value for your employees and customers by adapting to our reality and implementing measures to reduce the spread of covid and other pathogens in your restaurants and other workplaces. This can be achieved through simple measures like improving the ventilation and filtration in buildings, improving sick leave policies, and other actions including, yes, masking by employees.

    Thank you Xxx

    PS This company push to ignore our current reality and new cultural understanding of disease spread is not just callous, it’s boring. Be better.