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Interestingly the only paperwork you need is a document from a vet that says the animal is healthy. If the flight is more than 8 hours then you also need a document from the vet that the animal can go the entire flight without reliving itself.
I don’t think that’s what people mean when they say “people should be required to provide documentation when bringing a service animal on a plane”.
However, in the specific case in question here, isn’t someone certifying that the animal can go without relieving itself the most relevant piece of documentation? 😂
There’s not really enough info in the article to say for sure, but I don’t think it takes over 8 hours to fly from Houston to Seattle, so that requirement probably didn’t apply.