Tap the circle in the top right and tap Upcoming Events.
Find your order and tap View Tickets to access your tickets. We recommend adding your tickets to a digital wallet so that you’ll always have your ticket on hand.
Your phone’s your ticket — scan it at the venue entrance and you’re in!
Yup, found this out at Dead & Co in SF last summer. Had to stand off to the side with my wife and 2 friends while downloading the app and going through the bullshit high off my ass with an army of deadheads behind us.
You can use your phone’s browser to access the ticket. From https://help.livenation.com/hc/en-us/articles/9907955578129-How-do-I-use-Mobile-Entry-tickets
Also, if the event isn’t Mobile-only, you can select a different option for your ticket. See https://help.livenation.com/hc/en-us/articles/9902009367953-How-are-tickets-delivered for more details.
That doesn’t work anymore. If you follow those instructions you’ll receive the pop-up I posted.
Yup, found this out at Dead & Co in SF last summer. Had to stand off to the side with my wife and 2 friends while downloading the app and going through the bullshit high off my ass with an army of deadheads behind us.
I did exactly that in February.
The thing didn’t scan right anyway, likely due to my phone being a filthy potato with a gradually failing protective screen.
What happens when you click the “Next” button down at the bottom right?
If it doesn’t take you to your ticket then that sounds like a bug. Definitely a frustrating one; hopefully not intentional.
Clicking Next redirects you to the App/Play Store