Tesla continues to rank above average.

For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.

  • BoofStrokeEnglish
    52•1 year ago

    The worst part is the inability to swap out the head unit now because everything is now integrated.

    • @[email protected]English
      21•1 year ago

      I just finished repairing my dads old head unit because even though he had a new unit from audi, it needed go to the dealer for pairing. You used to be able to do it over the phone with them for free but now you have to bring it in and pay.

      I get that they have a code to deter radio theft but charging for something you used to do over a free hotline is BS. It could even be one or the other, like I’d pay to use the hotline or bring the car into the dealer if it was free but not bring it in AND pay.

      • snooggums
        6•1 year ago

        The car company requiring you to pay them to change your hardware is theft.

    • @[email protected]English
      4•1 year ago

      Modern vehicles are an absolute nightmare from a right to repair viewpoint. Honestly surprised none of them have pulled a John Deere yet and just started bricking people’s vehicles.