For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.

  • Nick
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    121 year ago

    This is what I really like about my RAV4: the touchscreen is just for controlling CarPlay/Android Auto and system settings that you don’t change while driving anyway. There are physical controls for everything else, including the radio.

    My wife’s Jeep Latitude, on the other hand, is a mess. Things like the seat warmers, heated steering wheel controls, and the climate control vents are only on the touchscreen and it’s super laggy. Trying to change any of that while driving is very risky.