Multiple 1 star reviews for a nearby business that complain it doesn’t do something that it doesn’t claim to do (bulk fuel delivery place people are complaining it’s not a gas station even though it doesn’t come up as one) was the most recent one I did.
I also got one removed last year because someone gave a 1-star review whining about a fee that you weren’t warned about if you were late, I sent in a picture of the big ass sign about it that’s been there for years
Yeah it makes sense that those would get removed. They’re somewhat cut and dried.
The kinds of reviews I was concerned about in this case are dozens of “omg the staff is amazing!”
I can’t prove that they are fake, but I can tell you my experience at this building was abysmal and a LOT of other reviewers agreed. However unless you change the sort order to show newest first you’d completely miss that probably half of the recent reviews are all basically the same valid , damning complaints over and over, while 45%+ of the reviews are glowingly positive.
I feel certain they have paid for fake reviews, but how would I prove that to Google? Before, I could mark them unhelpful. Now I just have to give up ever trusting the reviews again and accept that anyone less cynical will get burned on occasion by shit like this.
Multiple 1 star reviews for a nearby business that complain it doesn’t do something that it doesn’t claim to do (bulk fuel delivery place people are complaining it’s not a gas station even though it doesn’t come up as one) was the most recent one I did.
I also got one removed last year because someone gave a 1-star review whining about a fee that you weren’t warned about if you were late, I sent in a picture of the big ass sign about it that’s been there for years
Yeah it makes sense that those would get removed. They’re somewhat cut and dried.
The kinds of reviews I was concerned about in this case are dozens of “omg the staff is amazing!”
I can’t prove that they are fake, but I can tell you my experience at this building was abysmal and a LOT of other reviewers agreed. However unless you change the sort order to show newest first you’d completely miss that probably half of the recent reviews are all basically the same valid , damning complaints over and over, while 45%+ of the reviews are glowingly positive.
I feel certain they have paid for fake reviews, but how would I prove that to Google? Before, I could mark them unhelpful. Now I just have to give up ever trusting the reviews again and accept that anyone less cynical will get burned on occasion by shit like this.