Oh yeah, Steve called the manufacturer about that, and they’re supposed to be sending someone out this month. Maybe next. Our deepest apologies for the inconvenience.
No, the system won’t allow us to discount or refund.
Exactly. It is very rare that I find someone willing to claim responsibility for an issue nowadays, but when I do I feel it reflects very positively on them.
Oh yeah, Steve called the manufacturer about that, and they’re supposed to be sending someone out this month. Maybe next. Our deepest apologies for the inconvenience.
No, the system won’t allow us to discount or refund.
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It’s just finger pointing to avoid liability.
“Oh no, that’s not our fault! It’s these guys who did it, so talk to them!”
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Exactly. It is very rare that I find someone willing to claim responsibility for an issue nowadays, but when I do I feel it reflects very positively on them.
Oh wow. Imagine that in functioning court.