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[email protected]English • 4 months ago

Chipotle customers were right — some restaurants were skimping, CEO says

www.cbsnews.com

317

Chipotle customers were right — some restaurants were skimping, CEO says

www.cbsnews.com

@[email protected] to

[email protected]English • 4 months ago

Chipotle CEO Brian Niccol said the company is addressing portion sizes after finding 10% of its locations were skimping.

If you’ve felt your burrito was smaller than it should be, smaller than in the commercials, the CEO agrees.

Chat

@[email protected]
link
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English
3•4 months ago
? Most companies would never address it.

Celebrate positive while not forgetting the negative.
- sunzu
  link
  fedilink
  5•4 months ago
  
  “We certainly know consumers are more wary — and weary — of pricing and we’re going to continue to be consumer-led in our pricing decisions as we look forward to 2024,” Chief Financial Officer Ian Borden said.
  
  https://www.nbcchicago.com/news/national-international/mcdonalds-ceo-shares-new-message-amid-viral-complaints-of-rising-fast-food-prices/3351296/
  
  Clearly they realize people are getting serious about voting with their money. And they don’t like it.
  
  There is a lesson in there folks.
  - @[email protected]
    link
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    3•4 months ago
    Seems like a normal, if a bit slow, response from a business seeking to retain or regain customers.
    
    Glad to see it

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