Two months ago I had to buy a new phone because my new bank’s app refused to install on the android version of my previous (perfectly working) android phone that I had had for 6 years. The phone brand was not providing android updates for it.
And I was required to install the app because the website of the bank needed a code that only the app could provide in order to access my account.
And the app itself required a code that I could only get by SMS.
In normal situation I would have gone to a different bank but this time I can’t because I signed my mortgage with this bank…
And everything is a slog with them, I hate this bank. And I will be stuck with them for decades.
It should be illegal for bank to refuse access if don’t have the ‘correct’ phone OS
Two months ago I had to buy a new phone because my new bank’s app refused to install on the android version of my previous (perfectly working) android phone that I had had for 6 years. The phone brand was not providing android updates for it.
And I was required to install the app because the website of the bank needed a code that only the app could provide in order to access my account.
And the app itself required a code that I could only get by SMS.
In normal situation I would have gone to a different bank but this time I can’t because I signed my mortgage with this bank…
And everything is a slog with them, I hate this bank. And I will be stuck with them for decades.
It should be illegal for bank to refuse access if don’t have the ‘correct’ phone OS
You absolutely don’t have to stay at the bank you have a mortgage through. My checking/savings, auto loan and mortgage are all at different banks.