If my response to you can’t wait for my next normal working hour, then that means I will have to carry my work communication device with me when I leave work and I will not be able to travel anywhere that puts me away from whatever communication type that you require for longer than the duration that you are willing to wait. This type of restriction has a term for it, it is referred to as being “on-call”. Employees deserve to be compensated for being on-call. If your business requires your employees to be on-call, but you don’t compensate them, then I have very little sympathy for you when you get sued or fined.
If my response to you can’t wait for my next normal working hour, then that means I will have to carry my work communication device with me when I leave work and I will not be able to travel anywhere that puts me away from whatever communication type that you require for longer than the duration that you are willing to wait. This type of restriction has a term for it, it is referred to as being “on-call”. Employees deserve to be compensated for being on-call. If your business requires your employees to be on-call, but you don’t compensate them, then I have very little sympathy for you when you get sued or fined.