On certain items, Sam’s Club requires a $8-$12 delivery fee. This is problematic enough given some items are free delivery.
At the end of the order process, I’m then asked to tip the driver. It seems to me that Sam’s Club could put together a big enough delivery route to be able to pay a driver well and maintain the delivery van at that delivery fee per each stop.
I feel over-charged paying tip on top of that. However, I never dick over delivery drivers. Is Sam’s Club paying them? How much? What is that delivery fee going towards?
So I end up tipping.
More frequently, I just avoid ordering items with a delivery fee. (Not a good option for people stuck at home for good reasons like age, disability, lack of transportation, etc.)
Oddly, customers are not asked to tip on the free delivery items.
I had the same experience when trying to buy my brother (2 states away) a bottle of whiskey for his birthday. Rather than just hiring a delivery service or paying the driver a fair pre established rate, we are being forced to guess in advance how much of a “tip” (bribe) is necessary to ensure the order gets delivered in a timely and professional manner.
Yeah, this bribe culture just needs to be made illegal. Tipping is well established (and really shitty practice), but this bribe thing is growing fast and is a total cancer. It doesn’t even have the guise of being an incentive, it’s just a threat.