On certain items, Sam’s Club requires a $8-$12 delivery fee. This is problematic enough given some items are free delivery.
At the end of the order process, I’m then asked to tip the driver. It seems to me that Sam’s Club could put together a big enough delivery route to be able to pay a driver well and maintain the delivery van at that delivery fee per each stop.
I feel over-charged paying tip on top of that. However, I never dick over delivery drivers. Is Sam’s Club paying them? How much? What is that delivery fee going towards?
So I end up tipping.
More frequently, I just avoid ordering items with a delivery fee. (Not a good option for people stuck at home for good reasons like age, disability, lack of transportation, etc.)
Oddly, customers are not asked to tip on the free delivery items.
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Infyrin – I get this. In fact, this tipping supply drivers thing is new for the USA. They are not Uber Eats.
I just have low expectations that Sam’s Club will give two shits if their drivers start quitting. At least for a few years.
In the meantime, I’m partially infuriated by Sam’s Club setting it up this way so I have to guess if their drivers are paid.