The District of Columbia sued Amazon on Wednesday, alleging the company secretly stopped providing its fastest delivery service to residents of two predominantly Black neighborhoods while still charging millions of dollars for a membership that promises the benefit.
The complaint filed in District of Columbia Superior Court revolves around Amazon’s Prime membership, which costs consumers $139 per year or $14.99 per month for fast deliveries — including one-day, two-day and same-day shipments — along with other enhancements.
In mid-2022, the lawsuit alleges, the Seattle-based online retailer imposed what it called a delivery “exclusion” on two low-income ZIP codes in the district — 20019 and 20020 — and began relying exclusively on third-party delivery services such as UPS and the U.S. Postal Service, rather than its own delivery systems.
The thing is they shouldn’t be selling prime subscriptions to people in those zip codes then, since they advertise the fast shipping as a reason to subscribe.
There should definitely be a notification to people in those areas that rush delivery will not be available. There are other reasons to buy prime, so I don’t think it should be completely unavailable, but residents should be able to make an informed decision.
I certainly agree with that - if the service can’t be provided, they shouldn’t be taking money for it.