My mom likes to play No Man’s Sky and Valheim, but her Asus TUF started freezing on games. RMA found no problems and sent it back to her but it still happens. I ordered a Legion for her but now I see these posts about all Nvidia 40-series laptops freezing up. What’s a gaming mom supposed to do?

  • RickRussell_CA
    link
    fedilink
    English
    61 year ago

    Asus TUF started freezing on games

    But what did you do to diagnose it?

    ASUS isn’t responsible for software, except to guarantee that the laptop can run the version of Windows that it came with. They’re just going to run standard hardware diagnostics, and if it passes, it’s golden.

    Were there errors in the event logs? Did you remove unneeded startup programs and disable unneeded services? Did you do a full OS reset/reinstall?

    • fox_the_apprentice
      link
      English
      11 year ago

      Did you do a full OS reset/reinstall

      This, specifically from a fresh install media created directly from Microsoft’s site. Every PC manufacturer has a lot of bloatware as they attempt to separate themselves from their competitors via (sometimes hazardous) software.