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I just used the phone number on the back of the device to call them. I found them rather pleasant to deal with and they sent me a free replacement within a couple of days. Good luck, friend.
Phone? But I’m not a caveman! It started chirping at bedtime and I was determined to email them before I turned in for the night…
If you really want to pursue being ripped off I would recommend contacting your local district attorney. They seriously do great work for us common folk.