My company outsourced some functions a few years ago and had hired Americans back within 2 years. Outsourcing is real but it’s also a terrible idea for anything with a high degree of accountability and knowledge. Currently there is an office/opco in Mexico (but the previous outsourcing was India) and if they need to hire but don’t have the budget for an American they’ll transfer someone to our team. But I know the Mexican office is held to decently high standards and everyone they’ve transferred to is speaka English well, and are on at approximately the same time as us since we’re all on the same continent. I like the Mexicans I work with but would like to see more Americans hired, but this is so much better than the alternative lol