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I’ve actually had those troubleshooters work for me several times in recent years. Mostly fixing networking issues.
I guess for the basic stuff I do when I’ve had programs crash I’ve never seen it do anything, but nice to know it’s not completely useless
Frankly, this is one of the areas I’m most looking forward to seeing what integrated AI can do for Windows. A couple of months ago I was having trouble with getting my printer to work and what I ended up doing was taking a screenshot of the printer settings and pasting the literal image of the screen into Bing Chat to ask it what I was doing wrong. It was able to parse my settings out of the image and figured out what I needed to change to make the printer work.
Having a troubleshooting AI like that that can actually “read” the entire state of my machine would be great.