This website contains age-restricted materials including nudity and explicit depictions of sexual activity.
By entering, you affirm that you are at least 18 years of age or the age of majority in the jurisdiction you are accessing the website from and you consent to viewing sexually explicit content.
Seriously though - JIRA isn’t always a massive pain in the ass. It’s just the way it’s used that sucks. Workflow restrictions so devs can’t move tickets from testing back to in progress, dozens of mandatory fields, etc.
When your tools start dictating your workflow rather than the other way around then it’s time to switch tools.
And the metrics, “we see many back and forth between the dev and test” -> devs stops doing it.