• 𝕾𝖕𝖎𝖈𝖞 𝕿𝖚𝖓𝖆
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        321 month ago

        You’re either the kind of person who reads their emails in real time and freaks if that little blue number ever reads “2” or you’re the kind of person who selects their entire inbox and marks it as read twice a decade.

        My wife is the former. I am the latter. I get too much junk. I go through my inbox a few times a day, read what looks important, and ignore the rest. I have 2,174 unread emails in my inbox and a folder called “auto junk” with 5,116 in it.

          • @[email protected]
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            11 month ago

            Is there a way to delete all emails from a single address at once in Gmail? That would help a lot for me.

              • @[email protected]
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                61 month ago

                Pro tip: the checkbox at the top of the column only selects the first page worth (100 messages). You have to click that and then also click the “select all N messages?” link that appears.

        • @[email protected]
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          1 month ago

          See if your email provider lets you whitelist addresses. Every known sender goes to inbox, all the rest to trash. Great for keeping things tidy and helping to sniff out fake emails from eboy.

        • @[email protected]
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          11 month ago

          I like keeping the unread count low, but I get so many junk notification emails at work I’ve given up on checking.

  • @[email protected]
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    1481 month ago

    I’ve never understood the people who seem to not get that some people actually don’t mind scanning their stuff and putting it in bags, and insist that that’s the line between what the customer does and the employee. They also used to carry your groceries to the car for you, and you can also get them to pick everything up, bag it and bring it to your car or house. It’s not like the checkout process is the special part that can’t change.

    Yeah, they want to save money by having fewer people get more customers checked out faster. I don’t really care since the part I like, getting finished at the store, happens faster.

    • @[email protected]
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      1081 month ago

      I don’t have a problem with self-check. I use it most the time because I usually have < 10 items.

      I DO have a problem with only self-check lanes being open or only ONE regular clerk check lane open. both of which happen at walfart.

      I know this because I used to work there and policy was to hire floor associates that can run a register so the store won’t need to pay for cashiers just standing around.

      • @[email protected]
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        191 month ago

        so the store won’t need to pay for cashiers just standing around.

        Aren’t walmart employees also required to stand all day? Kinda insane to me that they’re not allowed to just sit down

        • @[email protected]
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          321 month ago

          can’t say for every store, but we were told “it makes us look lazy and disinterested in being friendly or helpful to our customers”.

          typical boomer bullshit.

          they did let the little. old lady greeters use a chair, although that’s likely because of ADA compliance requirements they had to follow and not because they grew a heart.

      • tinyVoltron
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        101 month ago

        I don’t think I’ve ever seen a Walmart cashier without a line. Doesn’t matter how many cashier lanes and self checkouts are open. Find it hard to belief they are ever able to just stand around.

        • @[email protected]
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          91 month ago

          that’s exactly the point. WM mgmt sees that as a win. every employee has a queue depth they can complete in x time, be it customers they help or tasks they complete.

          if you can’t complete the minimum queue depth according to WM you’re pulled up for a performance eval and eventually fired.

          Mgmt doesn’t want to hire more people because “home office” provides a bonus to mgmt to keep operation costs low. at “performing” stores this can be as much to go out and buy a new car.

          so the next time you’re waiting in line for an hour at WM ask to speak to the store mgr directly, or better yet ask for the contact details of the district mgr. enough complaints and that store is marked as “non-performant” and the store (and mgrs) will be pulled up for a performance eval.

          • @[email protected]
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            11 month ago

            But in the end won’t it be the cashiers who will suffer/be blamed, instead of management hiring another one to help carry the load? I mean, even if you ask to speak to the manager, and wait for them, and say, “obviously you’ve understaffed this shift, so you need to open a register yourself and start ringing people up, you can start with me,” they are just going to blame the poor cashier who got stuck with Grandma’s coupons and check-writing or whatever. Or if they are decent, they’re already working a register, and it’s someone higher up who refuses to hire more staff, despite having a “ghost job offer” that sits out there to look like they’re hiring.

    • @[email protected]
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      341 month ago

      I love self checkout. Conversation with strangers is difficult, slow and often not fun. Separating that aspect from checking out is the best customer service a lot of stores offer.

      Some stores near me are removing or disabling self checkout. Apparently this better serves the customer. Can’t quite see how taking away options improves things, but …

      • @[email protected]
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        171 month ago

        It doesn’t, it’s because people shoplift at self checkout all the time and the big retailers can’t figure out how to stop it. Almost every shop in my town forces you to do self checkout, they don’t even have cashiers most of the time. Last time I was at my local walmart they had like 6 self checkouts and 4 cashiers just standing there staring at everyone trying to find shoplifters. They still can’t find them though lol.

        • @[email protected]
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          151 month ago

          Which is bizarre, because shrinkage due to theft at all major retail chains is at historic lows, but they keep complaining that they can’t make any money due to rampant shoplifting. Then you look at their profits for each fiscal year and wonder what their deal is if losses due to shoplifting have never been lower and profits have never been higher?

          It’s an easy scapegoat to justify closing low performing stores. It essentially shifts the blame onto the community, rather than the greedy suits.

        • @[email protected]
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          81 month ago

          Well, this can’t possibly be the case. The giant corporations who assuredly only have my best interests in mind tell me it’s what I want, not what they want.

        • Aviandelight
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          51 month ago

          I dare say that the shoplifters aren’t even bothering going through the self checkout as a pretense.

      • @[email protected]
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        1 month ago

        I respect your preference, and for some people it could even be considered a “reasonable accommodation.”

        But I prefer to have the person who does this all day whip through the scanning and bagging while I pay up. It may not be rocket surgery, but good cashiers have an efficiency of eye/brain/hand motion that I can’t match. Especially when there’s multiples of the same item, their machine trusts them to do it the efficient way rather than scanning and weighing each item. Or having the produce codes at their fingertips without stopping to read them. And since all machines have little quirks, it’s helpful to know exactly where to apply “percussive maintenance.”

        I am comfortable speaking with strangers, so I always thank them and wish them a good day. And I don’t stand for entitled assholes giving them shit, either.

        Having both options is best and should be part of ADA compliance.

      • @[email protected]
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        21 month ago

        Yea the issue is the employer doing it to make more profit instead of spreading the more profit they make to the workers. There is nothing wrong with self check out. There is something wrong with people being paid shit when the company is sending dividends to stockholders instead.

      • @[email protected]
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        31 month ago

        They have some new AI thing watching the cameras that will make that a lot harder. Like, it wouldn’t let me scan the same item twice instead of scanning both identical items.

        • @[email protected]
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          101 month ago

          This is why i refuse to use self check out. If they wont trust me to do the job my way i wont do it for free.

          • @[email protected]
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            51 month ago

            For me it’s the damn scale under the bag, and how long the kiosk takes to register the weight of the last scanned item. Then the system “unlocks” and lets me scan another item. This system slows me down to the speed of the worst clerk in the store.

            • @[email protected]
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              21 month ago

              I haven’t had one actually do that in years. I think they all disabled that feature around here because it was so shitty.

    • @[email protected]
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      1 month ago

      The check out is the part where the actual sales transaction occurs. It really is materially different from those other services you mentioned.

      Also,

      I don’t really care since the part I like, getting finished at the store, happens faster.

      That was true until they realized they could enshittify by closing all the regular check-outs and force everyone into it. Now it’s just as slow as full-service used to be.

      • @[email protected]
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        21 month ago

        check out is the part where the actual sales transaction occurs. It really is materially different

        Like a vending machine? Or the gas station? Or the grocery pickup, where I pay online?
        What makes a human being present for me giving my money to a machine different if it’s a grocery store as opposed to one of those?

        Sorry your experience sucks. Stores near me regularly have both open and the self checkout is invariably significantly faster. It’s not like I just didn’t notice that something I do several times a week actually sucks.

    • @[email protected]
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      31 month ago

      That’s not the actual animosity towards things like self checkout, most of the time. It’s a distaste for a large corporation to replace jobs with automation. Sure, it’s a menial job, but it was still an ability for someone to have a job if they needed one.

      Labor shortages go up and down with time and what a lot of younger people don’t really understand was that sometimes the country would go years with it being hard to find any job. Even a bad one. The last 15 years have been pretty easy to find work, so a lot of the younger people can’t really know what it was like when you could go a long time just trying to find a job.

  • @[email protected]
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    871 month ago

    My parents refused to use the self-checkout because “They take people’s jobs.”

    They were hardcore republicans perfectly happy to make sure those jobs got paid shit.

    • @[email protected]
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      1 month ago

      Do they also book all their travel through travel agencies, always use full-service gas stations, valet their cars instead of parking on the street, make restaurant bookings through concierge services, etc? Those are people’s jobs too!

      • @[email protected]
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        131 month ago

        Also, let’s not forget that you are doing someone’s job simply for using a shopping cart at all. Traditional grocers didn’t have anything like the aisles we wander through now. Rather, there would basically be a warehouse with a counter at the front. You walked up with your list of items, gave it to the grocer, and they would grab the items for you. Customers gathering goods themselves didn’t come about until the age of the supermarket starting in the mid 20th century.

        This is also why I have zero sympathy for stores that complain about theft and shrinkage. They’re the ones choosing to operate in a business model that makes theft easier. Traditional grocers didn’t have to worry about shoplifting, as everything was kept behind the counter. Sure, armed robbery was a concern then as it is now, but shoplifting wasn’t a concern.

        When the grocery stores abandoned the traditional model, they realized the money they saved on labor would more than make up for the increased losses due to shoplifting. And that was simply a choice they made. And it’s the same with self-checkout. They made a business decision that would inevitably result in increased theft, and they have no one to blame for it but themselves. If they don’t like the increased theft, they can go back to cashiers. Or hell, there’s nothing stopping Walmart from going all the way back to the traditional dry goods store model even. That would work really well with online orders as well. You don’t even let customers wander through most of the store. You just have a very long counter at the front of the store that customers walk up and tell the workers what they want. And the workers gather the order. You either wait for them to gather it, or you place the order in advance and have it ready when you pick it up. If Walmart did this, shoplifting would become virtually impossible. Their labor costs would skyrocket, but Walmart has it in its power to completely eliminate shoplifting if they really want to.

      • @[email protected]
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        31 month ago

        I’d book a flight through a travel agency if these still existed. Booking online is pure dread to me. I’m too young to have ever seen a travel agency but the concept of not having to deal with Ryanair and Wizzair is very luring.

        • @[email protected]
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          1 month ago

          Travel agent saved my ass about 10 years ago when my connecting flight was delayed in air while I was on it. Completely missed the final leg of my journey because of a storm. Middle of the night and she helped me switch everything over and rent a car to drive the rest of the way and even got me upgraded to a more fun one. This was when I was going to a job interview and flying in the night before.

      • @[email protected]
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        21 month ago

        I always go into stores to throw stuff from the racks onto the floor, to make sure the people whose job it is to clean that up stay employed.

        I never buy anything of course, I don’t want stuff that’s been on the floor!

    • @[email protected]
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      41 month ago

      IE. We like the idea of slavery! Someone to do the dirty work while we act superior…while shopping at Walmart.

    • @[email protected]
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      41 month ago

      They were increasing demand for labor which pushes up the price of labor.

      Maybe in spite of themselves, they were helping.

  • @[email protected]
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    801 month ago

    I mean, walmart could easily fix that by having fucking cashiers.

    At the walmart I go to they put in like 60 self checkouts and have, maybe, one cashier running at a time.

    I don’t mind self checkout as a concept. Its fine if you are just buying a couple things, or something you might be personally embarassing for you… but they are not a replacement for cashiers.

    Cashiers and belts are needed to handle bigger purchases like monthly groceries and shit.

    Unless you are gonna take 25% off my bill for labor savings, I am not going to take my monthly shopping through a self checkout. I had to once when I had no choice, and I’ll never do it again.

    • @[email protected]
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      201 month ago

      I’m 100% against self checkout.

      They’ve put the burden of sale on you instead of themselves. If you fail to check something out accidentally, you are liable for theft.

      If they don’t have a cashier, I go to customer service and tell them to ring me up even if it’s one item.

      • @[email protected]
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        51 month ago

        Which is why I’m against making people do big orders through self checkout, cause thats when an accident can happen.

        Not when you’re getting your genital itch cream.

        • @[email protected]
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          11 month ago

          A lot of the grocery stores near me have a limit of 15 or 20 items for self-checkout. Safeway says “about 15 items” which is strangely vague. Any more and you have to go through a regular checkout.

          • @[email protected]
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            21 month ago

            i would say even 10 items is to much for self checkout, but thats better than walmart expecting you to take a cartful of monthly groceries through self checkout.

            • Mellibird
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              11 month ago

              At my local Walmart I regularly see people with their cart full of groceries going through the self checkout lanes. It’s immensely annoying when you only have 1 or 2 items. And it’s not like they don’t have cashiers either. There are even multiple self checkout lanes with belts and yet for some reason these people always go through the smaller self checkout lanes.

      • @[email protected]
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        41 month ago

        NAL, but i believe that they have to show intent in order to prosecute. As long as the legal system works properly, they would have to prove that you’re lying when you say “I forgot that was down there”

        • @[email protected]
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          101 month ago

          I admire your faith in our legal system but despair at you lack of imagination.

          They’ll prosecute a bag of money for potentially being involved in a crime.

        • @[email protected]
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          61 month ago

          Don’t need to get to a judge. They can just tresspass you and then you have to drive 30 miles to another supermarket cause you cant ever set foot in that one again.

          Thats enough to fuck shit up for a lot of people.

      • @[email protected]
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        21 month ago

        Not even cause the checker should have seen it but also what store prosecutes someone over 1 item

    • @[email protected]
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      151 month ago

      It’s cute that you think 25% of your sale is going towards labour, even before self-checkouts became so commonplace.

      • @[email protected]
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        1 month ago

        Its cute that you are trying to twist what I said into something that I didnt say.

        No wait, not cute. the opposite of that.

        I said I want a 25% discount for doing their job and saving them the labor. Not that their labor is 25% of my bill.

          • @[email protected]
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            11 month ago

            Is it actually “cute” that this person allegedly overinflates the worth of checkout labor, or were you being condescending?

            • @[email protected]
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              11 month ago

              It is not and I was not meaning to be condescending.

              I was trying to add a little humour, clearly I’m not funny. It’s not that deep.

        • @[email protected]
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          31 month ago

          I have no clue. I guess you can look at the profit margin for a supermarket (Walmart is around 2%, I just checked), then figure out the average full food shop spend, and finally see what the average hourly wage is for a worker and how long it would take to ring up a full shop.

          Although, this also highlights why they can’t give OP 25% off as their margin isn’t anywhere near this figure. I guess we should also factor in handouts that companies like Walmart get from the government to subsidise their staff etc.

          • @[email protected]
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            41 month ago

            From reading a few reports, after looking this up, it seems walmart spend about 7% of it’s revenue on hiring, and about 32% on payroll. The other costs towards labor seem to vary greatly from source to source, depending on exactly what they take into consideration as a labor expense. So it is somewhere between 39% and 60% of the revenue.

            • @[email protected]
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              21 month ago

              So that other person was probably being super condescending for no reason? That’s kind of the impression I got when they said they had no idea the actual number.

              • @[email protected]
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                11 month ago

                maybe? don’t know, wouldn’t be surprised if they just actually didn’t know, and made an assumption based on some information they had. Also wouldn’t be surprised if they were being condescending. meh

    • @[email protected]
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      51 month ago

      Yeah and then I had a lady ask to check my receipt because there’s not enough room to put everything on the fucking thing all at once so I told her no and walked out.

    • @[email protected]
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      41 month ago

      Unless you are gonna take 25% off my bill for labor savings, I am not going to take my monthly shopping through a self checkout. I had to once when I had no choice, and I’ll never do it again.

      I also faced that scenario once and walked out of the store leaving my $400 worth of groceries sitting in front of the abandoned cashier lanes. The profit from just my purchase would have paid for a full cashier shift that day. Instead they got to pay for restocking and ruined frozen food and meat.

      • @[email protected]
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        91 month ago

        If you have more stuff than will fit in the weighing platform it’s a logistical disaster. Hence why the belts and bagger system were invented in the first place.

        • @[email protected]
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          31 month ago

          I haven’t seen a Walmart with one of the weighing platforms in years, actually

          They all use larger flat plastic coffee-table bits attacked to the machine now, there’s actually about as much room on it as is in a cart, and it’s really nice

          You beep, beep, beep, and never have to worry about UNEXPECTED ITEM IN BAGGING ARE or anything like that

            • @[email protected]
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              21 month ago

              There’s usually a platform you can leave 5-6 bags on till your cart is empty enough to through them back in there as you scan the rest

              • @[email protected]
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                1 month ago

                Yea no shit. Not everyone has the luxury of shopping as often as you do and we have to actually fill our carts. Also it sure seems like you are still using disposable bags which is a shame.

                • @[email protected]
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                  31 month ago

                  You act as if it doesn’t work the same way with a full cart cause it does, so what if I am that wasn’t even the subject

        • @[email protected]
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          11 month ago

          I’m just basing it off of being married to a Walmart manager for 10 years but hey, maybe outsiders’ anecdotal feelings on the topic are more accurate than observed first hand experience.

          Walmart is ALWAYS hiring cashiers.

          • @[email protected]
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            61 month ago

            Yeah, and you know where they are? stocking shelves and picking for the online pickup orders. Not running checkout lines.

  • @[email protected]
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    701 month ago

    Not wanting to do free work for a company (they don’t even give you a discount if you use self-service) is being a boomer?

    That’s the first time I’ve seen the word “boomer” on the opposite side of the word “sucker”.

    • @[email protected]
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      291 month ago

      Refuse to do free work for a company—insist that the grocery store employees go and gather the items on your list from the shelves for you! Never set foot on the sales floor, do pickup orders online only!

      Background: It used to be that the proprietor of a store brought items you requested to the counter for you. In 1916, Piggly Wiggly pioneered a new grocery store model, requiring/allowing the customers to pick items off of the shelves themselves. Not only did they not give you a discount for doing their work for them, they raked in more money from impulse purchases. The increased sales more than offset the increase in shoplifting losses. A cynical, corporate ploy to bleed customers dry, and we just think it’s normal now!

      That is to say, the purpose of a grocery store is to provide food in exchange for currency. There’s no law of nature that I know of that says that having an underpaid teenager drag your food across the scanner is the only proper way to do check-out, just like there isn’t one that says only a store employee can pick items from the shelf.

      • @[email protected]
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        131 month ago

        In other words, race to the bottom is race to the bottom.

        Those jobs were not cruel and demeaning as you seem to imply. In fact plenty of industries still operate that way (auto parts etc.) and they served a valuable purpose, to give work experience to that underpaid teenager.

        In fact if you go to a butcher shop, fishmonger, farm market etc. you will have your food handed to you by a human as well. And most people highly rate both the service and quality at such shops, with the employees usually being paid significantly more than at supermarkets, and having proper work hours and job security.

        So yes, I suppose Piggly Wiggly made food margins a little thinner. But considering I get better meat prices at my butcher than at a supermarket, who do you think benefited from that move the most? Most likely the same ones benefiting from the move towards a fully automated store like Amazon tested.

      • @[email protected]
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        21 month ago

        Maybe you can go the warehouse and pick it up from the boxes, drive down to the farm to het the produce or, even better, grow your own food ALL THE WHILE STILL PAYING FULL VALUE TO THE SUPERMARKET.

        “People used to have even more done for them and now they don’t and pay the same” is not the powerful argument for us having even less done for us that you think it is.

    • @[email protected]
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      1 month ago

      Exactly! Back in my day, people used to fill up my gas for me and carry my things up to my hotel room. Young people are getting lazy and entitled! Corporations need to make them work harder. Makes it hard to humiliate the poors if they make ME do the work.

      • @[email protected]
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        101 month ago

        Tbh back then the pay was more fairly in line with cost of living for some of the jobs. however, it has been a good 20 or so year since it was more fair. Nowadays, it is absolutely scary the cost of living. it’s down right criminal.

  • @[email protected]
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    So this is pro-self checkout? Why would you be pro self checkout? Besides the extra time and effort for the customer to check out if they have more than a couple items, I recently read an article saying that even for the companies they haven’t worked out: besides the problems and delays they cause where they have to provide employee assistance anyway (“Unexpected item in bag”, etc), they’ve lost more to theft and are having to spend more money on adding more anti-theft tech, etc. One company they interviewed is phasing them out.

    (edit after reading some comments) The article also talked about people getting in trouble for accidentally not getting something scanned.

    • Blyfh
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      191 month ago

      I LOVE self-checkouts for small shopping. No human interaction bullshit. Just beep your stuff, whip out your card and go. Rarely do I encounter technical problems.

    • @[email protected]
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      171 month ago

      Wait a minute, do you mean to tell me that the mighty MBA class are actually just short-sighted, trend-hopping, avaricious shitbags?

      Yeah, if you can’t pay people enough to notice and/or care if I steal from you, I get to steal from you. Them’s the rules.

      • @[email protected]
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        81 month ago

        “If you aren’t able to stop me, I get to rape you. Them’s the rules.”

        That’s how fucking stupid you sound.

        • @Squirrelanna
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          51 month ago

          So, to be clear, are you saying that stealing from a corporation is equally as bad as raping someone?

        • @[email protected]
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          128 days ago

          I mean that’s literally how rape works. Not saying that’s a good thing, just that a law is mere words on a page if it’s not enforceable.

    • Crazazy [hey hi! :D]
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      161 month ago

      For me it’s not the time spent at the checkout that matters, it’s the time spent waiting at the checkout. Also over here cashiers don’t bag your items for you, so you have to do that anyway

      Also also, they have these really handy hand scanners over here so I can already bag my items while I’m walking through the store, and then the only thing I have to do at self-checkout is hand in the scanner and pay for the groceries. That is genuinely a lot faster than normal cash register shenanigans.

    • @[email protected]
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      121 month ago

      I just like the feeling of privacy. When the staff redirects customers to the cashiers because there’s less queue than at the self checkout, I pretend not to hear with my headphones on.

      • @[email protected]
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        181 month ago

        Same. I’m one of the few people that prefers self checkout. Covid was a magical time for me while grocery shopping. No one awkwardly had to smile after eye contact, everyone gave space and avoided each other, just get in and get out without ever taking out my headphones. Self check out is always faster where I’m from too.

        • @[email protected]
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          181 month ago

          As a hermit forced to live and work in the modern world, COVID is the high I’ll never get again.

          • @[email protected]
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            51 month ago

            Ditto. Then, when we went back to “normal,” I felt like I had to pretend to hate it because everyone else hated it so much. For me, it felt like freedom and relief.

      • @[email protected]
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        91 month ago

        I only prefer self checkout when I’m buying rubbers and lube. Anything else I’d rather have the checkout person scan and bag for me.

        If you have social anxiety, the checkout person conversation is one of the easiest interactions for you to practice those skills on. “Hello, here are my items, thank you” is about the gist of what’s necessary.

        • @[email protected]
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          41 month ago

          Oh I have absolutely no social anxiety, I just prefer to keep what I’m buying to myself when I can, rubber or not.

          • @[email protected]
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            11 month ago

            Well I hope you use cash for all purchases and wear a mask that covers your face, otherwise everything you bought is recorded along with your identity in the store systems and potentially sold to 3rd parties like advertising companies, maybe to your health insurance company too.

        • @Squirrelanna
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          21 month ago

          I don’t need practice. I can do it fine. I just do not want to.

    • @[email protected]
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      41 month ago

      They are HUGELY advantageous to shoplifters. My local grocery store did it for a few years and stopped all together.

  • @[email protected]
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    431 month ago

    Recently had a support call with a woman who was complaining about our 2 factor authentication system because she could only access one web page at a time. When I asked her if she couldn’t just open a new tab, she said she was too old to learn how computers work and couldn’t do that. She went on to claim that there’s a lot of people at her level of ineptitude, and that we shouldn’t have implemented 2fa because “most people don’t have multiple monitors.”

    It was so, so hard not to throw out an OK Boomer as they proudly lectured me on the depths of their ignorance.

    • @[email protected]
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      61 month ago

      There is a time when every person realizes that things have changed so much around them that they no longer understand how it works. It creeps up on you slowly, but in the Information age, that is accelerated. Every person here will experience some form of that at some point in their lives.

      • @[email protected]
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        91 month ago

        That’s entirely your choice, it’s not a requirement of life. You can continue learning new information, there’s nothing that forces you to give into ignorance. I’d also say there’s a pretty big difference between “I’m not a very tech savvy person” and “I am completely helpless and choose to make it other people’s problem.”

        • @[email protected]
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          31 month ago

          It’s a balance in many ways. There’s some aspect of refusing to do things due to not wanting to learn things. But sometimes people don’t want to adopt technologies simply because they’re unwilling to accept some very glaring downsides. For example, if you demand 2FA, you are demanding that your customers essentially consent to have an ankle monitor and remote audio monitor on their person at all times. Smart phones track your location 24/7, and they seem to track what is spoken around them as well. They are absolutely a huge invasion of privacy, and it’s remarkable we ever let them become as indispensable as we have. They’re basically just ankle monitors we all voluntarily put on each morning. I can absolutely see people just refusing to have a smartphone for the privacy implications alone.

          I also have some red lines on technology. I refuse to use tiktok because of its privacy and psychological manipulation issues. And I’ve moved away from most social media, even if that cuts me off from some very useful communications and conversations in my family and community. I also refuse to buy any appliance with a wifi connection. I try to avoid any device that requires an app to use. If your widget requires an app but your competitor’s doesn’t, I’m buying from your competitor. If your widget requires an app and your widget is just something that would be nice to have, but not life-changing, I’m not going to buy your widget at all.

          It’s a very dangerous thing to simply decry anyone who rejects a technology as ignorant or not tech-savvy. Often people reject particular technologies for damn good reasons. If we just accept the newest thing with zero thought simply for the fact that it is new, we are actually the ignorant ones. Something being newer does not automatically make it better. And often newer things are inferior to old things, like the case of a lot of privacy-violating appliances and companies filling everything with DRM and trying to turn it into a subscription. I don’t want basic household items to require an app to use, as it is guaranteed that the security on that system will be crap, and that the product will stop working after a few years after the company stops supporting the app.

          If I’m buying a physical thing, I want it to be completely stand-alone and require zero continued feedback from its manufacturer in order to continue to function. You can tell me til you’re blue in the face about how spying on me helps improve the customer experience, but I’m still going to tell you to take your privacy-violating, app-dependent widget and shove it up your app-loving ass.

      • @[email protected]
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        41 month ago

        My father was 75 when his finances had deteriorated to the point where he was no longer able to afford a personal secretary.

        He had me explain the things he had to do, and he wrote them down on paper, step by step. He was pretty quickly able to do all the things he needed to do on his desktop.

        Never got fast typing down, so I got him dictation software. Anyway, I’m pretty convinced as long as your determined, you can stay hip to new technology in a way that at least allows you to work with it.

        • @[email protected]
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          21 month ago

          The difference is you. You enabled him and helped accommodate his needs. Without you, how’s he going to cope? Also you’re a good child.

    • @[email protected]
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      1 month ago

      Can be funny for trivial stuff, but in the medical field this type of stuff is pretty messed up in my opinion. Some medical places implement stuff like that just because they refuse to pay people to staff the phones in scheduling.

      Also, if the old lady doesnt want MFA thats her choice.

      • @[email protected]
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        21 month ago

        Mandatory MFA isn’t a bad thing though.

        If an old lady doesn’t want to remember a password, should she be able to enter just her email/identifier without any verification?

        • @[email protected]
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          11 month ago

          MFA doesn’t really help much in the case of a tech illiterate person though, since TOTP codes can be phished just like username and password can. A scammer that calls them will just ask for the code in addition to the username and password.

          My employer uses Yubikeys with FIDO2/WebAuthn for two factor auth, but that’s probably too complex for a non technical person to figure out (even if it’s basically just “press the button when it tells you to”).

          • @[email protected]
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            21 month ago

            Well, TOTP prevents at least these attack vectors, even for tech-illiterate people:

            • Unnoticed data base leaks being used to gain full access to people’s accounts
            • Credential stuffing (using another service’s leaked credentials to gain access)

            With TOTP there must be at least some contact between the “hacker” and the victim.

        • @[email protected]
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          1 month ago

          I just think they should be able to opt out. Its up to the patient what their security posture is. If they don’t want it, they shouldnt be forced to have it. Just have them sign away their rights to sue the hospital or something along those lines.

          I’m open to hearing an argument why it should be forced to use MFA even if the patient doesnt want it. I know at least one hospital my company works with that has it optional for patients who want it.

          • @[email protected]
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            21 month ago

            I think most people are just unaware of the risk that is involved. Healthcare information is some of the most sensitive data on a person and should be protected at all cost.

            Some older people in particular have as much of a self-preservation instinct on the internet as toddlers in real life. If protecting them takes away a tiny bit of agency from them then so be it because they cannot be trusted with such decisions. I believe any reasonable person would use MFA because trading off a tiny bit of convenience for a significant amount of security is always worth it.

            • @[email protected]
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              21 month ago

              Most of these patients have already received emails from multiple healthcare organizations that their data was breached though.

              The way medical data is stolen isnt through individual accounts usually unless you are famous or a politician.

  • @[email protected]
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    421 month ago

    I agree with the boomers on this one. I’m not in the habit of providing free labor to a corporation I don’t even work for.

    • @[email protected]
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      321 month ago

      I agree! I was at a Walmart one time and some chick ran out right by us at a high speed. We had no idea what was going on but apparently she was stealing. The one worker said as they walked by us “you got all these people standing around doing nothing and they couldn’t stop her?” It was a smart ass comment. Did that employee really believe that I would risk my life for Walmart, of all places? I don’t work there, I’m not security, I’m not a police officer. Not my problem.

      • @[email protected]
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        51 month ago

        If it was up to me, they wouldn’t be forced to stand all shift or be underpaid, but since I’m not in charge of shit I can’t change their company’s policies.

    • @[email protected]
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      171 month ago

      Boy, you’re not gonna be happy when you learn how food stores used to work. They’ve been offloading things labor used to do onto the customers for a century.

    • @[email protected]
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      151 month ago

      have fun waiting in line i guess? while i zip through the self checkout in a fraction of the time

      also, do you live in jersey? if not, then you’re pumping your own gas, bless your heart

      • @[email protected]
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        41 month ago

        The lines are usually minimal (1 or 2 people) during the time of day I typically go shopping, and I drive an electric that is charged in my garage.

    • @[email protected]
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      1 month ago

      Then pay for delivery and get it right to your door…

      Cashiers and baggers are underpayed and forced to stand, if you want someone to chat to, you should pay extra. But you don’t want to pay more for groceries to pay people a living wage, the solution is to pay for delivery, sorry that still removes the ability to chat, but they aren’t obligated to, they only need to scan your groceries. Why do you think they need to do more?

      • @[email protected]
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        101 month ago

        These people being forced to stand all day in the USA is pure insanity looking from the outside.

      • @[email protected]
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        21 month ago

        I don’t think, nor did I say, they needed to do more. I’m also not particularly fond of small talk, so I dont typically chat with them. They’re paid to do a job, so why would I offer to do that job for free?

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    1 month ago

    They also don’t schedule enough employees to keep the lines running quickly, they only have 2-3 lanes open most of the time when it’s busy as having another line is 2x $13-15 an hour for a bagger and a cashier. This gets people to either go to self checkout or wait forever. Naturally most people go through self checkout, which they’ll probably use as an excuse to make more self checkouts.
    (talking about the store I work at specifically, which isn’t a Walmart, but I assume Walmart does the same)

    • thermal_shock
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      101 month ago

      I REFUSE to put how many bags I took if I have to self checkout. I also buy less. in many states now there is a bag fee. if I have to scan and bag my own shit, you’re eating that cost and for not paying an extra employee to be there to help. I also don’t frequent you as often.

      • @[email protected]
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        21 month ago

        you’re eating that cost

        Isn’t the bag fee usually a tax though? By not paying it you’re not screwing the store, you’re screwing whoever would get that tax (e.g. infrastructure, aid programs, etc)

        I also don’t frequent you as often.

        This might actually do something, if enough people are committed to it.

      • @[email protected]
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        21 month ago

        Why would you need someone to bag your shit, lol?

        That is nonexistent in my country except in the single Costco in the entire country and everyone feels pretty uncomfortable about it.

    • @[email protected]
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      61 month ago

      “go to self checkout or wait forever.”

      On the unfortunate days I have to stop at the store when myself and everyone else are getting off of work, I’ve seen the lines at self checkout as long or longer than the registers.

      I’m use a self checkout if 1) there are empty checkouts and 2) I only have enough items that I can carry. Sure - then I’m getting in and out. But if I’m pushing a cart, I’m going to a cashier.

    • GladiusB
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      101 month ago

      I am and I’m not. If it’s like 2 items, give me a self checkout. If it’s over 15. Bring on a cashier.

  • @[email protected]
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    391 month ago

    I’d rather “work” than wait behind people with 100+ items. I can be out the door in 2 minutes.

      • @[email protected]
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        71 month ago

        Why bother going through the checkout at all, the fastest way out is straight through the door. Unrelated, the weather is changing so I’m thinking of buying a really big coat, and I’ll want pockets for my keys and other essentials.

      • @[email protected]
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        1 month ago

        I don’t know where you live but here theft is a crime and very antisocial and despicable.

        Someone has to pay for the thieves and prices rise because they have to compensate for theft. Even if prices in reality do not need to compensate, because margin is already big enough, it gives retail a free card to jack prices, which, in essence, is yet again against consumers.

        • NickwithaC
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          271 month ago

          I don’t know where YOU live but Walmart is one of the biggest thieves in the USA. People working there still have to collect government assistance because they pay too little to live on.

        • @[email protected]
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          101 month ago

          it gives retail a free card to jack prices

          so blame the corpos for that. not your neighbour stealing some chicken.

        • @[email protected]
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          81 month ago

          I genuinely can’t tell if you’re being facetious.

          I thought you were fully serious, but then I hit the line

          Even if prices in reality do not need to compensate, because margin is already big enough, it gives retail a free card to jack prices,

          And assumed you were just poking fun and the poor widdle corporations and their giant profit margins, but then you continued with your paragrap, and now I’m not sure again…

          • @[email protected]
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            21 month ago

            No, I’m serious in all statements. Corpos will jack prices on any occassion that offers itself, so keep the number of those low.

            • dual_sport_dork 🐧🗡️
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              31 month ago

              Don’t worry, even if we don’t give them the theft excuse they’ll just lie about it anyway and do whatever they wanted to do, regardless of our input or reality. If a retail corporation wants to raise prices, they will raise prices. There is nothing you or me or anyone else can do about it.

              The only winning move is not to play the game.

          • @[email protected]
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            21 month ago

            But maybe you can explain where all the downvotes come from, because I don’t understand.

            Is thievery good? Only when thieving from companies? Is is socially acceptable to take what is not yours from others? Only from companies? Or from a stranger who has more than you? From a friend? What’s this all about?

            • @[email protected]
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              1 month ago

              Yeah, it’s completely ethical to steal from big corporations. They steal from you every single day. Their entire existence is based on the amoral exploitation of other humans. Other people, small businesses, a very very very few medium-large corporations, it’s not ethical to steal from, they’re not a disgusting blight rotting away the foundations of society. Nor a friend, or stranger, or small business, etc. for the same reason.

              I feel like this isn’t a particularly hard concept.

  • @[email protected]
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    321 month ago

    Management can fuck right the hell off. Self checkout is taking jobs away from people and getting us to work for free.

  • @[email protected]
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    311 month ago

    This says much about respect and social competence in this society when the first instinct is to mock and abuse someone with different priorities than yours.

        • @[email protected]
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          181 month ago

          asking for a cashier?

          That would be normal

          “I don’t work here”

          Is a rude response to the question whether they would like to use the self-checkout.

          • @[email protected]
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            1 month ago

            service is not something the client has to ask for but something the vendor provides. Just like you hold a door open for someone entering behind you, you provide that service, unasked. Having to ask for service is a failure in itself, it’s just “no service”.

        • @[email protected]
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          41 month ago

          You mean demanding special attention rather than using the self-checkout like everyone else? Not sure I understand.

  • @[email protected]
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    291 month ago

    I refuse to use them as a union worker, when I’m told to use the self checkout as I’m in line for the only cashier I just refuse. I’m doing it for you kids

    • @[email protected]
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      21 month ago

      This is broken window fallacy, akin to throwing garbage on the floor so some custodian keeps his job. These workers still have other shit to do. I get to waste less time waiting. So it’s win-win-win situation.

      • @[email protected]
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        1 month ago

        I see it as every employee walmart has to hire and pay to solve this problem is a local and the money will be saved and spent locally, not automatically going to be another drop in some CEO’s bucket.

        The best choice is to shop local in the first place but some places don’t have that luxury. And who knows if enough local money builds up people might open their own businesses

      • @[email protected]
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        21 month ago

        Saying this is win-win-win is rather short-sighted. Unless we talk about something nationalized.

  • @[email protected]
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    261 month ago

    I used to love using the self-checkout. But then it became a trend among the corporate overlords here to get all paranoid about people stealing food, so now they have the weight system calibrated too strict. Now if you breath on the items in the bag it locks you out and someone has to come unlock the system to continue scanning. So it’s not really worth the hassle, and seems kinda pointless since an employee has to unlock the system after every few items.