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This is so unbelievably shitty, and they’ve been doing it for decades now. The number of times I went in, asked for a new copy of a game, and was told to pay full price for something that came in a grubby open box covered in stickers was infuriating. It’s a big reason I stopped shopping there over 10 years ago.
Other stores figured out how to put games on their shelves without opening the boxes and taking the discs out. In fact, it’s actually less work to not be shitty. Just put the fucking game on the shelf LIKE EVERY OTHER GODDAMN STORE ON THE PLANET.
Fuck GameStop. I hope their CEO gets hemorrhoids regularly.