Damn, you got lucky! They told us to contact the manufacturer. They didn’t do anything. So we called the warranty company for the extended warranty that Costco sold us and they just refunded the warranty fee. Now we just deal with it. We paid $3300 for this thing, so we’re in no hurry to replace it. The same size is only $2k now, but that’s still a lot of cheddar. We have the 65" C6.