It’s not a statement out of ignorance and it’s not a lie. Most people don’t try to move huge money around so I’ll illustrate what I had to go through - I had a huge sum of money I had in an online investing company. I had a very time critical situation I needed the money for, so I cashed out my investments - the company only cashed out via check sent via registered mail (maybe they did transfers for smaller amounts, but for the sum I had it was check only). It took almost two weeks for me to get that check. When I deposited that check with my bank, the bank had a mandatory 5-7 business day wait to clear (once again, smaller checks they deposit immediately and then do the clearing process - BIG checks they don’t do that, so I had to wait another week). Once cleared, I had to move the money to another bank, and guess what - I couldn’t take that much cash out, daily transfers are capped at like $1500 or whatever they were, so I had to get a check from the bank. The other bank made me wait another 5-7 business day as well, because the check was just too damn big.

4 weeks it took me to move huge money around, and of course I missed the time critical thing I really needed the money for.

I’m just a random person, not a business, no business accounts, etc. The system just isn’t designed for small folk to move big money