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Back when?
For a good while, the UI in 7-Zip was so atrocious merely extracting an existing archive was not obvious. It definitely improved over that.
I’d argue that even today, WinRAR UI is more intuitive than 7-Zip, but it is largely irrelevant since both have decent integration with windows file explorer anyway, which was also something 7-Zip lacked for a while.
Probably 10-15 years ago or something