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Yeah, I am currently dealing with my last couple returns through them before I can properly cancel. I consider it punishment for not doing it earlier.
Ordered an ergo trackball, got sent the wrong model. Now since it’s through a third party seller my return documentation says I need to call the seller, on the god damned telephone, for a free return label rather than paying for postage myself. I haven’t even shipped the return yet and I have already been using one I bought direct from Logitech that was cheaper and arrived in 1-2 days with their free “4-7 day” shipping.
I am also awaiting my third copy of a monitor that comes with a no dead pixel guarantee. The number of dead pixels has been nonzero and increasing with each new monitor. This isn’t necessarily Amazon’s fault – it took 3 tries to get my old 50" Panasonic plasma without a dead pixel – but sending returns right back out the door is entirely likely too. I have bought and returned far more expensive things that absolutely looked like they were used (pro camera lenses for one).