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Let’s not whitewash their history. A lot of concessions they only gave up due to legal challenges, and then there’s the whole child gambling thing.
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Their refund policies only came about because different governments sued them. Check out either coffeezilla or People Make Games on CS:GO loot boxes, the latter of which has interviews with plenty of the victims of this system that Valve allows to continue because it’s so lucrative for them.
I’ll give you the csgo gambling. That is fucked up.
But their refund policy is best in class. I don’t care how they got there, it’s better than shops give me for actual physical games…
I’d love to see what you consider an alternative better storefront.
I was specifically refuting, “They’re the only ones safeguarding the industry,” and how they got to their refund policies matters when it comes to that statement. I was not here to throw a gauntlet down, insult Steam’s honor, and challenge anyone to a duel. I prefer to shop on GOG these days, when possible, but my Steam profile says I have 991 games in my account, and I bought most of those. Valve and Steam have done lasting, measurable good to this industry and medium, but that doesn’t mean they’re safeguarding it or that it’s all good news. As to the thing about ads, I don’t think that model would actually work with the PC gaming audience, and I think Valve prohibiting it is just so that their audience still finds quality products on Steam and spends more money. Valve’s best behaviors and worst behaviors are motivated by profit.
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Just because they are private doesn’t mean Gabe doesn’t like to make a ton of money. Dude owns tons of yacths and would like to own more. I love Valve and think they are the biggest ethical company in gaming. But they’re still a massive corporate monopoly. No one is perfect, and they did do things that hurt people. No need to be publicly traded to also be evil. Trust but verify.
Striving for profit is a quality tied to being a company, not being a publicly traded company. Everything they do is in pursuit of making more money. Often times, that means making the best store out there so that we shop with them instead of their competitors, which is how it’s supposed to work.
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I was talking about the people buying the microtransactions. I should have made that clear, I thought it could be deduced, given Valve aren’t exactly ruining the game industry by stat tracking 1.7 million users, but I can see how it was confused.