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I called to specifically inform them that I was a decently regular shopper, as someone who avoids many “mega-corps”, and that in the wake of their anti-DEI move, I would never buy anything from them ever again.
Granted, I live in a city with many shops of various local varieties, and have other options. I’m aware the same chances aren’t available to everyone else.
Did you call their corporate offices? Because if you just called your local branch, I can assure you that the person you spoke to could not give less of a shit lol
I send emails to their support team every time I buy something at Costco to remind them. I’m probably blocked by their systems.
But it’s about the message.