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It also says this same letter has been going out to users days after their contracts expired, regardless of whether any updates had been installed and even if the user had migrated to another service.
Exactly, if their software keeps working and allowing updates and they don’t know what the end user is doing then it’s a them problem. If they didn’t bake in telemetrics to know what version each license key is using then it’s on them.
They probably have a good cease and desist on Broadcomm for automatically installing updates on their system against the contract.