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Arch isn’t necessarily hard. It just is unstable plus it encourages dated ways of doing things.
Those make it hard
And it just seems towering overall with the insane egos of some Arch users on forums. It’s a good distro, just setting it up feels so tiring.
I feel like setting it up is easy (archinstall), maintaining it is the tiring part.
Its weird because Gentoo is actually more involved but the community seems to have none of the ego issues.
They had the same problem when it was relatively more popular.
It’s not hard if you’re into doing Linuxy stuff. A lot of new users are not, or find diving in too fast intimidating. Like it or not Arch is definitely in the deep end of the Linux pool.