Since some instances were compromised earlier I’ve been able to access the desktop and mobile sites (just had to log in again) but can’t get third party apps to work. Jerboa seems confused whether I’m logged in or not, some pages work and others give a ‘not logged in’ error - I don’t see any option to log out or remove account from the app? Liftoff not working at all, I tried removing and re-linking my account but it’s hanging when I try to sign in. Are the apps down for everyone just now, or is there something I can do to fix it?

PS. if anyone knows how to avoid Firefox crashing when using it to view Lemmy as a webapp (is that the right term??) please enlighten me because it crashes whenever I lock my phone or tab over to another app.

PPS. I hope it’s okay to ask these kind of support questions here, if there’s a dedicated tech support community please point me in the right direction, thanks!

  • Stanford@lemm.eeEnglish
    3·
    2 years ago

    Due to the attack, some admins logged out everyone’s account for security. This also means you’d be logged out of third-party apps, but the apps may not respond properly.

    You can try to log out of the account on the third party app and relogin, see if that fixes the issue

    • Koordinator O@lemmy.worldEnglish
      01·
      2 years ago

      and if you get the funny “you need to be logged in to logout” message -> delete app data in your phones app settings. did the trick for me.

  • deadcream@kbin.social
    1·
    2 years ago

    Sounds like they didn’t test what happens with their apps when token is reset on server 🤔 should be reported to the apps devs. Thankfully with lemmy this is easier to fix than with proprietary services because you can self-host it and check various edge cases.

  • alaxitoo@lemmy.worldEnglish
    1·
    2 years ago

    I’m not able to get push notifications from Memmy anymore, just a loading thing and I have to force close 😔 something to do with what happened?

    Edit: all fixed now with latest update from App Store 🙏

    • snekerpimp@lemmy.worldEnglish
      0·
      2 years ago

      With Memmy, went to account info and just hit save with my login info still there and the app works fine now.

      • alaxitoo@lemmy.worldEnglish
        1·
        2 years ago

        Tried but still get this have to force restart and I’ve cleared cache and tried reinstalling lol

        Edit: all fixed now with latest update from App Store 🙏