now, i’m not the guy that had the original customer service experience you were mad at but that’s my experience with them. whenever they’re split up i rate the “agent performance” at 100% and everything else at whatever i felt they deserved, because if there’s one job that does not deserve more hate its customer service phone jockeys.

but yeah, usually the questions are entirely unfit. our office review thing offered stuff like “i can contribute to my team to further the company’s goals”. it was a consultancy working on-site with customers. we didn’t have teams.