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Their PCs are shit too. I’ve owned two DELLs in my lifetime; on both PCs their stupid proprietary motherboard failed… twice. Pissed me off so much that I learned how to build my own computers.
Upvoting this. I too had an ( expensive ) Dell XPS laptop and the MOBO was replaced within 6 months. After which it still didn’t function properly, but at least it only took 4-5 seconds rather than 12 to start a fucking browser.
Battery died after 4-5 years. Has about 10 mins of battery after fully charging it. I’m never buying their garbage again.