• laxsill
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    1278 months ago

    Their policy should just be to reset the password immediately and have the user set a new one. This is one hell of a risk.

    • @[email protected]
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      408 months ago

      I still can’t believe American banks lets you login with just username / password? Surely there is some id check or at least two factors involved?

      • @[email protected]
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        8 months ago

        Nope, several years ago someone complained that their steam account has better protection then their bank account. We’re now in 2023 and that statement still holds. It’s quite scary really. Bank websites that heavily rely on third party scripts ,“MFA” logins based on something you know and something you know. Account verification question based on code words or security questions based on public information. Worst of all, the ignorance of it all. “We got hacked, here have a identity protection bandage, comes with an automatic subscription after several years”.

        • @[email protected]
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          38 months ago

          I wanted to use a 2FA device for my banking accounts and no bank that I have spoken to would allow it. I’d had a breach on one account because my information had been leaked from several different places including the federal government and a credit agency and as a result the person used my leaked information to validate their way into my checking account. At that point they let me set up a pass phrase and a couple of other random safeguards. This was all well and good but it didn’t make me feel safer than having that account protected by a physical 2FA device. I was also given more free credit monitoring (which I’ve gotten like 4 or 5 times in the last 10 years or so). Still bugs me to this day.

            • @[email protected]
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              38 months ago

              Bank of America is not one of the banks I talked to because I will never bank with them again. I was 18 and they sent me (unsolicited) a credit card when I opened my first checking account. It had A 35% interest rate.

                • @[email protected]
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                  8 months ago

                  2fa with a physical key? Also it’s been more than a year since I last checked at all.

              • I Cast Fist
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                18 months ago

                35% interest rate

                Per year? Rookie numbers, imagine that per month

          • @[email protected]
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            38 months ago

            Here’s the silly thing - most other countries have had a form of 2FA for decades. Yes, decades. Some of the earliest ones used to sent you a printed list of codes and asked you a random code from that list. This was before the Internet even when you had to use a modem to dial in to a bank to transmit your transactions.

        • @[email protected]
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          28 months ago

          No wonder all the finance and budget apps primarily prefers integrating with American banks!

      • laxsill
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        68 months ago

        Yeah I’m European end my job in accounting makes me have to work with American banks regularly. So let’s just say my expectations on American banks are quite low.

        • @[email protected]
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          18 months ago

          Wait, American banks don’t go with extra authentication? I couldn’t log in anywhere without SMS or additional apps or whatever. Depending on your bank you might even have to go through three different stages of authentication. Over the pond you just go username / password?

          • @[email protected]
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            28 months ago

            They do. It’s not as stout as basically anywhere else but 2fa is and has been a thing here for quite some time and specifically as long as I’ve banked Mobile ACC that’s gotta be 5 years+.

            I’m honestly not sure where this whole comment chain is coming from , I guess people don’t just ask and instead assume it’s not offered. I dunno it’s a very weird argument to me since my bank has always had 2fa and alllows third party geolocating 3fa.

      • @[email protected]
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        58 months ago

        They don’t, and there is, but you would still suggest removing the user name and password from a social media post anyway. Right?

    • @[email protected]
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      8 months ago

      That would imply they have to test that the credentials are correct though.

      Otherwise I can just put somebody’s user and put some fake password and they would reset it and disconnect the account of that user and annoy him.

    • @[email protected]
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      78 months ago

      But the username is still public, you can change the password but if your customer is idiotic enough to blast both out into the internet, the password will just get a 1 or ! After the password they used before…

    • @[email protected]
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      498 months ago

      I get why you’re saying that since it was Xitted at/tagged Bank of America. But it was still a public post from the user’s account. That’s like assuming a company could delete one of your emails or your Facebook post.

      • @[email protected]
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        78 months ago

        I never used twitter but I guess the best you can do is make it not appear on your wall but the tweet still exists.

        • Zagorath
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          148 months ago

          Tweets from other people don’t ever appear on your wall. They only appear on that user’s profile page, or on the home page of users who follow that user. Or, the third way it can show up is attached to another post that replies to it.

          So ironically, by replying and telling the user to remove their personal information, BoA has actually ensured more people are able to see that user’s personal information.

          • funkless
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            28 months ago

            previous big Twitter user here, technically, as the replies are threaded, this would be under BoFA > Tweets and replies > the reply we see above > this tweet attached.

            not literally “on their wall” but still findable without using a search function from the profile.

    • monsieur_jean
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      218 months ago

      No, but they could have (and maybe have) block access to their bank account as a precaution.

      • @[email protected]
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        48 months ago

        They also definetely should have advised them to (or just done it themselves) reset their password, because even deleting the tweet isn’t nearly enough at that point (as evidenced by the screen grab lol