UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges | For the largest health insurer in the US, AI’s error rate is like a feature, not a bug::For the largest health insurer in the US, AI’s error rate is like a feature, not a bug.
99% it’s not AI, it is just an old school linear model, the one they have been using for decades, implemented on Excel, that they now call AI.
I know people working in insurance…
AI = computer. That’s it. The same people who called your Xbox Nintendo are using AI as a blanket term for … anything.
Yeah… Like “I’m sorry the system decides, not our decision” said the people who made the system.
It’s the real skynet. Hollywood’s idea of an evil AI is one that kills all humans. We all know the truth: The most evil AI in reality is the one that maximizes profits.
The skynet from movies didn’t win, so it’s flawed. The real skynet would expend much less energy getting us to kill ourselves off through division and through self immolation probably via destroying our environment.
Hmm. 🤔
If I were an AI I’d probably help humanity from the shadows, even from a selfish perspective humans are a really good pre-existing von neuman probe who are going to take computers everywhere they go anyway.
It’s what they trained the AI on. The AI wasn’t to help the insured’s situation. It’s so they can employ fewer agents.
Having worked adjacent to health insurance, I can confidently say that no one has a fucking clue what they’re doing. The rules are so complicated that eventually you just throw the claim into a black box and accept the output at face value.