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As tech illiterate as people are they also love complaining. Mostly complaining that Microsoft has a monopoly over computing. They generally don’t know what an OS is as you said but will still complain. Of course since they don’t know much telling them anything will get them offended as they feel that their intelligence was questioned.
I have never see a tech illiterate person complain that Microsoft has a monopoly over computing.
My grandma thought it was a duopoly until I explained that clouds are made of penguins.