I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.

  • doctorcrimson@lemmy.today
    link
    fedilink
    English
    arrow-up
    2
    arrow-down
    9
    ·
    1 year ago

    It might even be worse than that, imagine if they let one of those learning algorithms handle their customer service.