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Gaywallet (they/it)@beehaw.orgM to World News@beehaw.org · 1 year ago

Air Canada must honor refund policy invented by airline’s chatbot

arstechnica.com

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Air Canada must honor refund policy invented by airline’s chatbot

arstechnica.com

Gaywallet (they/it)@beehaw.orgM to World News@beehaw.org · 1 year ago
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16
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  • cross-posted to:
  • [email protected]
  • [email protected]
  • [email protected]
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Air Canada appears to have quietly killed its costly chatbot support.
  • Gaywallet (they/it)@beehaw.orgOPM
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    1 year ago

    Yup! I immediately sent this link to anyone who’s had to deal with the “throw a chatbot at it” management response

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