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David Gerard@awful.systemsM to TechTakes@awful.systemsEnglish · 1 year ago

Air Canada discovers the benefits of putting an AI chatbot on your website

arstechnica.com

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Air Canada discovers the benefits of putting an AI chatbot on your website

arstechnica.com

David Gerard@awful.systemsM to TechTakes@awful.systemsEnglish · 1 year ago
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Air Canada must honor refund policy invented by airline’s chatbot
arstechnica.com
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Air Canada appears to have quietly killed its costly chatbot support.
  • froztbyte@awful.systems
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    1 year ago

    As an experiment, it certainly produced some findings

    • Evinceo@awful.systems
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      1 year ago

      Least annoying A/B test.

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