During the trial it was revealed that McDonald’s knew that heating their coffee to this temperature would be dangerous, but they did it anyways because it would save them money. When you serve coffee that is too hot to drink, it will take much longer for a person to drink their coffee, which means that McDonald’s will not have to give out as many free refills of coffee. This policy by the fast food chain is the reason the jury awarded $2.7 million dollars in punitive damages in the McDonald’s hot coffee case. Punitive damages are meant to punish the defendant for their inappropriate business practice.

  • ANGRY_MAPLE
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    501 year ago

    Poor lady. Her labia was physically fused together from the heat, but she was still called dramatic. I can’t imagine everything that she had to go through.

    • @[email protected]OP
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      271 year ago

      And she originally only asked for McDonald’s to cover her medical expenses ($20k) which they refused.