• @[email protected]
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    fedilink
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    1410 months ago

    I finally said screw it and am leaving Proton for a proper paid service. I never upgraded Proton to a paid tier because it never matured enough for me to use for real. I never once migrated contacts over to it (just a couple people who understood I was testing it).

    Yea, so there’s a connection to my credit card. At least it’s with a professional org that has proper modern mail management (something post-2000), and gives you tools to manage your email.

    I really wanted Proton to work out so I could recommend it to friends and family. But it’s a terrible user experience. I missed 50 emails because it keeps moving them to spam even after I set the sender as not spam. Oh, and spam management requires (according to support) logging into the web, not thru the mobile client. 🤦‍♂️

    Can you imagine telling a customer this with a straight face and not seeing a problem with it? I’m using your app and can’t manage spam?