Letters: Readers respond to an article about quitting the rat race, with some saying their generation was handed an untenable position and others saying the struggle is nothing new
Then there’s the IT support team I have to design systems for in my org that are COMPLETELY useless. They can’t be bothered to do their job, and escalate tickets randomly to Tier 3 without any triage, documentation, or careI wish their management would put even a semblance of accountability on them.
I think a middle ground would be fantastic for everyone.
That sounds like hell.
Then there’s the IT support team I have to design systems for in my org that are COMPLETELY useless. They can’t be bothered to do their job, and escalate tickets randomly to Tier 3 without any triage, documentation, or careI wish their management would put even a semblance of accountability on them.
I think a middle ground would be fantastic for everyone.
The IT cycle of violence.
Ain’t that the truth