• @[email protected]
      link
      fedilink
      English
      5
      edit-2
      8 months ago

      Didn’t refund mine 🤷

      Nothing in that screen capture indicates it was past the refund period.

      • Statick
        link
        fedilink
        English
        10
        edit-2
        8 months ago

        Open a ticket but don’t use the “I want a refund” option. Choose one that will require a human to look at it.

      • @[email protected]
        link
        fedilink
        English
        88 months ago

        220+ hours of game play is WAY past the refund period of 2 hours

        The first time you ask for a refund, the bot with auto decline it based off hours, the second time on it gets a human review. If you keep applying, eventually you’ll get someone to approve it, and it’ll help if you use the script given in the Twitter thread

      • body_by_make
        link
        fedilink
        English
        48 months ago

        Mine was a day past and they refunded it, but it was only a day so 🤷‍♂️