• @[email protected]
      link
      fedilink
      English
      2316 hours ago

      Well this policy seems like a good way for them to nip that in the bud. Customer contempt is toxic to brand loyalty.

      • @RedditRefugee69
        link
        English
        913 hours ago

        I’d be surprised if most people knew or cared, sadly.

        Especially if most big companies are moving in that direction, people get used to the suck and think of it as our new normal.