• @[email protected]
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    1361 year ago

    If feel like us guys are at a disadvantage here. All our lives were are told not to complain unless we bring a solution, not to cry, get up, keep moving.

    Then suddenly the thought pattern we have been trained on all our lives turns out to not be healthy for supporting others and it’s a hard transition to make when we want so desperately to help and are asked not to.

    Not saying it’s wrong, just hard.

    • @[email protected]
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      881 year ago

      it’s a hard transition to make when we want so desperately to help and are asked not to.

      Listening is helping. It took me a while to get that, but we’re helping just by being quiet.

      • Zorque
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        371 year ago

        Yes, but there’s a disconnect between helping directly and helping indirectly. Listening is indirect help, passive help. It’s helping simply by existing, which is antithetical to the above commenters train of logic.

        I’m not saying you’re wrong, or that it’s not something that people should learn to do… but it’s not always something you can solve by making that connection.

        • Ataraxia
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          71 year ago

          Many people don’t want advice and that’s fine. I complain not because I want them to fix it but because it helps me organize my thoughts and verify that my complaints are valid so that I can see if it’s something I can fix myself, often though complaining about bad things that I cannot fix. I am perfectly capable of handling problems as an adult, but people need to vent so they can actually focus on a solution.

        • @[email protected]
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          21 year ago

          Listening is indirect help, passive help. It’s helping simply by existing

          Not in my experience. The listener is helping the speaker organize their thoughts, work through their feelings, and (in some cases) decide on a course of action. The listener needs to ask questions, understand the speaker, and help them sort things out.

          In a spouse or friend situation, the listener is probably also providing emotional support. Which can be immensely helpful, since it validates the speaker.

          There’s also follow up. The listener should talk to the speaker and see how their feelings have evolved.

      • @[email protected]
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        11 year ago

        Yup. It’s akin to “not making a choice is itself a choice”. It doesn’t feel like it is, but can be equally impactful.

    • @ReallyActuallyFrankenstein
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      1 year ago

      I think my problem is also we’re told to be empathetic and emotionally present. So what we’re being asked to do is suffer alongside without being able to alleviate the suffering.

      I find this much more difficult than solving whatever the problem is, because, maybe I’m weird, but I feel pretty much all the suffering around me as if it’s happening to me, and especially when it’s my wife suffering.

      • @[email protected]
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        161 year ago

        what we’re being asked to do is suffer alongside without being able to alleviate the suffering.

        I know that isn’t actually what people think they are asking for, but it sure feels like it so often.

        Thanks for putting this into words for me.

    • @[email protected]
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      101 year ago

      Perhaps everyone wants to vent a while before they get a solution, but men aren’t allowed to do that.

  • rynzcycle
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    971 year ago

    Rubber ducking, not just for programmers. Listen, acknowledge what you’re hearing, ask open ended questions (not leading), and learn from and about their experience. You’ll grow closer and both people can gain a lot from it.

      • Fushuan [he/him]
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        151 year ago

        If you are asking what rubber ducking is, it’s the practice of explaining your issues to a toy as if it were a coworker. Explaining your issues to a coworker forces you to organise your thoughts and problems so that wherever you tell makes sense, and a lot of times the act of organising pushes you to vetch the fault in your logic, or the issue that needs fixing, the missing part…

        • 🐍🩶🐢
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          81 year ago

          Except…

          ADHD Storytelling

          I feel bad for my rubber ducky. It still helps though! The number of support/bug report emails that never get sent because I figured it out from the same thought process is not 0. I read this once, but talking/thinking about the problem, just the problem, for 5+ minutes before trying to come up with solutions can be really helpful.

          • Fushuan [he/him]
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            31 year ago

            Not really, I just info dump my partner on my coffee break and since she’s not a dev, the process of simplifying the issue so she somewhat understands and shortening it so she doesn’t get too bored is helpful enough.

            • @[email protected]
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              11 year ago

              I didn’t realize that I do this to machine operators at work when their machine is broken, thanks for this!

              Explaining something as complicated as “Why Your Machine is Fucked and Now You Have to Sweep” to someone lacking the decade of training and experience I have is like a compulsion sometimes.

    • @[email protected]
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      81 year ago

      I don’t think it’s fair to expect your significant other to act as an inanimate object and receive your frustrations without reacting like they normally would. It’s great if you have that kind of relationship, but forcing it is not ok.

      • @[email protected]
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        21 year ago

        You are not supposed to be an inanimate object. You’re supposed to listen, acknowledge, talk about the topic at hands. Empathize, ask questions to better understand the problem. Show interest in your significant other, show them you care about what is upsetting them.

        Sometimes people get stuck on the “have you tried the most basic and simplest answer?” questions and it’s frustrating as hell. You can just ask “wanna brainstorm about it?”, at least you’re setting the mood in the right direction.

    • @[email protected]
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      21 year ago

      Also known as being a good listener. Ideally it goes back and forth, too. But there’s a time and a place for everyone to take on the listener/encourager role.

  • Norgur
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    1 year ago

    For anyone struggling with this, two hints that might help you frame your role better:

    1. Listening is the solution. By trying to solve what your SO told you, you are actually trying to solve the wrong problem. Their real problem is that their brain needs to say things aloud to someone in order to correctly process it’s own thoughts. Therapists make a frickin’ living off of that quirk of our brains and it’s the actual problem they come to you with. Even better: By listening you can not only advise on solutions, you can be the solution! Neat, huh?

    2. Listening and solving aren’t mutually exclusive. If you stick to listening first, your SO might actually come to a point where your advice is wanted. Pro tip: Once their thoughts slow down, ask if they want to hear what you think about the issue. From my experience, the answer will be “yes” very often. That way, your thoughts will actually reach your SO and not get blocked by frustration outright. Yet, as with everything else: No means no. So if you get a no, don’t try again, shut the fuck up, alright?

    • @[email protected]
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      Or yet another way to look at it is that when people are venting it’s not the actual problem that they’re venting about it’s the uncomfortable emotions that come about as a result of problem. Very usually, someone is doing something that makes their lives harder but it is within a very specific environment, e.g. work, school, some kind of committee, where there are rules against settling disputes by right of arms. So even though I might have a really elegant solution for ‘solving’ that particular dispute, what I tend to be listening to long term tends to be, 'Coworkers… can’t live with 'em, can’t kill ‘em’. To which the correct answer is obviously not ‘You could solve that problem with Piranha Solution - removes organic material from the substrate’, it’s ‘Yes, we do have to put up with annoying people for a long time sometimes.’

  • @[email protected]
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    471 year ago

    I was way too old when I learned that you should ask if someone wants advice or just wants to vent. “Are we fixing or bitching?” is what I ask my best friend nowadays and it’s made us less likely to butt heads when one of us just wants to talk shit to get it out.

      • @[email protected]
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        111 year ago

        I always ask “is this a rant or are you asking for a solution?” Same question but worded in a way that isn’t going to cause problems.

        • @[email protected]
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          91 year ago

          Yeah I guess it depends on the person you’re talking to. Most people I’ve asked the question will usually laugh and say, “we’re bitching right now.”

          I respond with, “bitch away.”

  • @[email protected]
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    401 year ago

    Sometimes people just need someone to listen to them bitch and moan. Sometimes we don’t need a solution, sometimes there isn’t even a solution.

  • @[email protected]
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    391 year ago

    I (37M) recently caught myself getting frustrated when my wife offered solutions to my ranting. I just wanted to complain and not be told all the ways I could have avoided the problem in the first place. I finally understand.

    • @[email protected]
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      191 year ago

      Yes! It totally happens to everyone, once you notice it. Best self-awareness/relationship advice I’ve heard is say something like “Are you looking for advice, or someone to listen?”. Phrasing and tone to be adjusted by the individual user, obviously XD

    • @[email protected]
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      61 year ago

      Thank you, yeah it’s like sometimes you just have to work through it before you hear some suggestions.

    • @[email protected]
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      61 year ago

      There is, I think, a significant difference between giving suggestions on how to resolve an issue, and a person offering ways you could have prevented it. And I would hazard most people find the latter unhelpful and annoying.

  • ugh
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    371 year ago

    As a problem-solver, it isn’t only women.

  • @[email protected]
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    341 year ago

    Most people, especially women, crave connection. We want to feel seen and understood. Cutting us off to provide a quick solution feels as if you really just want us to shut up so you can go back to whatever you were doing.

    • @[email protected]
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      241 year ago

      I acknowledge that the cutting off part is valid, but that wasn’t in OPs post.

      Top the broader point, I can say confidently that many men feel like to provide an actionable solution to a problem projects exactly what you say that you want - to us it says that we’ve seen, heard and understood you and we cared enough to process the information we heard and offer a solution that we formed by investing some real thought/energy into you as a person we care about.

      Can you empathize with how, to a person with the above perception, that just quietly nodding along and saying, “that’s really tough” or “I’m sorry about that honey” would sound like exactly the opposite of what you say you want - Like we’re not actually tuned in and listening to you, but rather just waiting for pauses in your speech so we can share generic platitudes while maintaining eye contact to give the illusion that we’re invested?

      It’s a tricky balance and there’s likely just a fundamental disconnect that we should address. I think you and I can solve this one for the whole world going forward though, what do you think?

      • cassie 🐺
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        1 year ago

        Oftentimes though, if I’m sharing frustration with something, I already have a solution. It’s just that it’s hard, or inconvenient, or stressful. If my partner comes in immediately with solutions, the discussion immediately turns to practical discussion of the solution I have in mind vs. what my partner thinks is best. If I already have a viable solution in mind, this is not what I need and puts me on the defensive when I’m already stressed and hurt. Especially if my partner doesn’t fully understand the problem yet. This has the capability to turn into arguing very fast because it presents the opportunity for disagreement without dealing with underlying emotional states.

        However, if my partner instead listens, starts by supporting me emotionally, “I’m sorry, that’s tough”, and lets me get my piece out, I’m already going to feel a bit better, especially if I can trust my partner not to assume I just haven’t thought about it enough. Much of the time, all I need is reassurance and confidence-building in the solution I already have - mirroring on an emotional level without focusing on finding better practical solutions is a perfect way to do that. After I’m freaking out a little less and have laid out the full problem and it’s completely understood, I don’t mind some “have you tried X” or “what would you think of Y” conversation. But the emotional work and full understanding of the problem has to come first for that to be productive.

        • @[email protected]
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          41 year ago

          Damn. Downvotes for a perfectly cogent explanation. Those of you downvoting consider that not everyone wants, needs, or has the same relationship dynamics or even personal philosophies towards emotional work and reactions to problems.

          Unprocessed feelings always come out in some way, not all healthy. Suppressing temporarily or venting are only part of the equation. Choosing to process negative shit with or in front of a partner is something for each person and couple to figure out.

        • @[email protected]
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          41 year ago

          You’re completely right and it’s taken me a while to get there. My engineer brain always wants to be solution oriented, but sometimes my GF just needs someone to vent to, and that’s ok!

          • cassie 🐺
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            21 year ago

            omfg as an engineer SAME! I’ve struggled with both sides of this somehow. Being a great problem solver gives you some very useful tools, but they’re not always the right tools for the job in interpersonal situations. It’s taken some time to remember in the moment that venting usually contains emotions greater than the specifics of what’s being discussed, and as a partner the emotions are generally the important part. Solutions come easy once everyone’s calm, if they’re even necessary or possible in the first place.

    • Ð Greıt Þu̇mpkin
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      1 year ago

      I mean kinda is true though? Ignoring an easy fix just so you can keep complaining about the problem makes it feel like you don’t actually care about the issue, you just wanted any excuse to complain at me. On our end, the problem and feelings of frustration surrounding it weren’t “invalidated” until you decided continuing to be frustrated was more important than having a possible answer to the issue.

      We want you to stop complaining about it because the problem is addressed and isn’t a problem causing frustration anymore. NOT because we’re just annoyed hearing you talk and want to shut you up and invalidate your feelings about the problem.

      If anything this narrative of “oh God just shut up” invalidates OUR feelings about being gaslit for trying to fucking help.

      It’s the relationship equivalent of watching conservatives go on and on and on and on about underage pregnancies when multiple institutional remedies are right there, and they proceed to ignore those solutions in favor of getting to continue complaining about the problem.

      Why is it my responsibility to validate feelings you yourself are telling me are just kvetch that you actively choose to keep being mad about instead of addressing to not waste energy on being angry.

      • @[email protected]
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        161 year ago

        If anything this narrative of “oh God just shut up” invalidates OUR feelings about being gaslit for trying to fucking help.

        This entire comment is a whole new level of whiny misogynist cringe. This person is so incredibly worked up about a woman wanting to be supported and heard that if they weren’t such an asshole, people might actually feel bad for them.

        • Ð Greıt Þu̇mpkin
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          141 year ago

          Is it actually wanting to be supported if you don’t want support, just to bitch and moan about a problem that has a solution?

          Why should you be supported and heard when you’re complaining about a problem caused by someone not being able to solve 2+2?

          There is an answer, it has a simple implementation, it will fix the problem, and you’re getting mad it was offered because “I just want to be heard!”

          This isn’t the fucking MeToo movement where women are being spoken over and shut up by institutional violence, this is women deciding feeling valid is more important than addressing the fucking problem that’s making them feel whatever feelings they think need validating more than the problem needs solving.

          “Why can’t we just enjoy the problem a bit?” BECAUSE IT IS A FUCKING PROBLEM, IT BY DEFINITION IS NOT SOMETHING ANYONE ENJOYS, JUST FUCKING SOLVE THE PROBLEM AND STOP GASLIGHTING PEOPLE FOR OFFERING SOLUTIONS TO IT.

          Just because women do it does not mean it is a healthy and valid response to a situation, and this kvetch about “solutions bad” is the crowning example of this.

          We heard the problem, we are supporting you by offering help to solve the problem. You are the one invalidating shit by rejecting solutions in the name of continuing to have a problem to feel valid and complain about.

      • @[email protected]
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        11 year ago

        I hear what you are saying, and I’ve been there with a friend who continues to make bad choices and then cry about the logical results of those choices. However, it’s not that difficult to just say, “That sounds rough. I’m sorry you’re going through that.” There is absolutely no need to be a judgemental asshole about it. Asking, “Are you looking for advice or sympathy?” is super easy. Listening is super easy. You have to ask yourself why you are getting butthurt if somebody doesn’t immediately take your advice or deal with life the exact same way you do.

        • Ð Greıt Þu̇mpkin
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          21 year ago

          Why is “that’s rough buddy” take the place of offering help?

          Why is it getting butthurt about them not just doing it the way I’d do it when the subject was them getting mad at me for offering a solution at all?

  • @[email protected]
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    1 year ago

    This could also be an issue of this:

    The difference between empathy and sympathy

    In my experience some people struggle with empathy a lot more than they realise. And the “solutions” they offer are just ways for them to try and get out of an uncomfortable conversation. There are better and more honest ways to do that.

    • @[email protected]
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      31 year ago

      I think we should stop saying empathy and start saying compassion (again.)

      Most people don’t know what the differences between sympathy and empathy are and get confused whenever they hear empathy. “You mean sympathy?”

      Just say compassion. I get the ‘dm’ crowd has chosen their wording, but it sucks and we can change it.

      Replace every instance of ‘empathy’ with compassion and everyone will understand you better, but you won’t be virtue signaling for your crowd.

    • @[email protected]
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      31 year ago

      What if your nature is in constant problem solving mode, my life and work revolve around solving problems so it’s a natural neurological pathway. Should someone like that work overtime to suppress how they think about a situation, and stay quiet until they formulate some method of discussion and acknowledgement of the problem, without offering solutions?

      • @[email protected]
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        1 year ago

        I think some people are just not compatible with each other. To try and claim one way is right or better or more rational is surprisingly unrational and not aligned with finding a solution.

        When you are unable to offer emotional support or empathy to your partner, communicate early that you won’t be willing or able to listen to their problems on their terms. Then they can decide if that’s okay with them. Problem solved.

        • @[email protected]
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          11 year ago

          Some people need to be heard a lot more than others, could be compatibility in that case. If I’m the listener 90% of the time without being able to engage in the conversation really, it doesn’t seem appealing for me to be there at all. A balance is probably a key factor, and some people are far more needy than others.

      • @[email protected]
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        81 year ago

        What if your nature is in constant problem solving mode, my life and work revolve around solving problems so it’s a natural neurological pathway.

        If that’s why you’re problem solving then your urge Problem solving is for you and about you . Not for them. If you’re making room for someone in your life that means letting things also be about them.

        Should someone like that work overtime to suppress how they think about a situation, and stay quiet

        Again: making it about you and how it’s inconvenient for you.

        until they formulate some method of discussion and acknowledgement of the problem, without offering solutions?

        Sometimes it is about them finding their voice. And at times it’s about letting them learn. It can be empowering for them to grow.

        You might offer help when asked or when you know someone definitely is incapable. But let others have their space and their journey too especially if you know they are capable.

        Problem solving is sometimes a problem in and of itself especially in situations of where it’s enabling or stifling others or stopping you from connecting to them.

        • @[email protected]
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          11 year ago

          I guess then I should just stay quiet and keep doing whatever I’m working on while listening passively.

          • @[email protected]
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            1 year ago

            Listening actively comes in more than one description. Cmon it cannot be painful to be there for someone else. Stop being obtuse on purpose. That’s just acting in bad faith.

            • @[email protected]
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              11 year ago

              I think it comes down to the balance, most people want me to listen but do not care to listen to me. It is generally a selfish thing to demand from me my full attention without reciprocating. That is not bad faith in that case.

      • macrocarpa
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        41 year ago

        Maybe consider it from the other perspective - the other party wants to be heard. That’s the problem you’re trying to solve.

        Can you solve it? How would you solve it? What approaches make them feel heard? What feedback do they need from you to indicats they are being heard? How do you get feedback from them that they feel heard? What are the words you should use? How will you know they are wanting to be heard? What are the words they are using? What are the facial expressions they are using? What are they doing with their body while they’re talking to you? 1What situations are likely to bring about an instance which they are wanting to be heard?

        I had to do this a bit when moving into people management. After a whole you become practised at it and it’s not hard any more.

        • @[email protected]
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          11 year ago

          This. Turn it into a puzzle and maybe you won’t be stressed out when you can’t instantly solve it so you don’t have to listen

      • Robust Mirror
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        91 year ago

        I don’t think he captured what empathy is. What he says honestly aligns more closely with sympathy by my understanding.

        Sympathy involves understanding and feeling sorry for someone’s situation, while empathy goes a step further, involving the ability to share and understand the emotions of another person. It’s almost always a one on one connection. You’re putting yourself in their shoes, personally.

        Sympathy often includes a desire to offer solutions or assistance, while empathy is primarily about understanding and sharing emotions. Donating to a charity for the blind out of a sense of feeling sorry for them aligns more with sympathy, as it involves a compassionate response and a potential desire to provide support or solutions without necessarily fully understanding the blind individuals’ emotional experiences. It’s even less empathetic if you’re primarily doing it to feel good. I would personally classify it as altruism or personal fulfilment based on sympathy for their suffering.

        I do agree with the general point that you can usually get more done if you pick a lane, I just don’t think the fact that people don’t pick a lane, because they want to feel good for helping many different causes, is based on misguided empathy. And I think it’s wrong to argue empathy is bad based on this premise.

        Lastly, even if I’m entirely wrong and it is empathy, he’s only arguing against empathy being bad on a societal level. That does not mean it’s bad on a one on one level such as when talking to a friend, family member or partner. Arguing that ALL empathy is bad just because using empathy to make decisions on “how best to help the world” is bad is incredibly inaccurate.

  • @[email protected]
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    291 year ago

    Wow. Just wow. This is such an eye-opener. I mean, with all the comments here.

    I had no idea this was a common thing! Up until now I thought only my girlfriend was like this.

    Also, this makes me understand a Christmas present I received many years ago. I never understood the meaning of it and never knew from whom I received it and why (so I couldn’t ask about it), it was just under the Christmas tree next to a book I received. This “gift” was just a note on a piece of very thin wooden sheet, it said “Is it necessary to find a solution to every problem? Can’t we just enjoy the problem for a little bit?”

    Now it kinda makes sense, although I still don’t know why I received it. Yes, I am a very solution-oriented person, but I’m also very introverted, back then I didn’t have a girlfriend, I had no friends, I didn’t even talk with my family much, and honestly, I couldn’t even really find solutions to problems in the first place. I have no clue what made someone give that to me.

    • @[email protected]
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      1 year ago

      People notice you more than you think they do. You may think you didn’t talk to people much but that means it was non zero and people tend to listen.

      People will want to dwell on the problem for a bit so they can fully feel their feelings. They feel cut off and stunted if they’re not allowed to.

  • Sindralyn
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    281 year ago

    I get annoyed because the “solution” they offer is usually the most obvious thing that anyone could come up with in 2 seconds. It’s like, don’t you think I’ve already thought of that? I wouldn’t complain about something if the solution was simple and obvious.

          • @[email protected]
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            31 year ago

            You’re really steering this conversation hard to call people with emotions ‘drama queens’ / just doing it for attention.

            We get it. You don’t have empathy. Stop taking it out on people who can feel their feelings. They aren’t the sick ones in this situation.

            • @[email protected]
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              11 year ago

              There’s nuance to that as always.

              If you can’t see that I don’t know what to tell you but I also don’t feel like engaging further after your pissy response

  • @[email protected]
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    281 year ago

    I forgot who, but someone told me i should ask; “do you need an ear or a solution” whenever people come rant about anything. Best tips i heard in a while.

    • @[email protected]
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      141 year ago

      Yes, I started doing this as well with my GF. If she is describing a problem at work or whatever I ask “Do you want me to tell you how I would fix this, or do you just want me to listen?” and like 75% of the time she already knows what to do and just wants me to listen to the problem and then when she is done she feels better because she got to vent, but sometimes she really does want an answer. It works out good for both of us.

    • @[email protected]
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      11 year ago

      I got a better one what makes it less obvious: listen and only offer a solution if they ask for it.

  • @[email protected]
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    1 year ago

    This meme is pretty belittling to the wife in this scenario and it’s kind of fucked.

    Rule #1 of being in a relationship is learning to listen and empathize with your partner. Just sit, and listen quietly, and tell them “that really sucks, I am so sorry, I’m here for you” It’s really that simple. Most of us are techy and leap to a solution because that’s how our brains are wired but they just want someone to listen. Just listen

    • @[email protected]
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      1 year ago

      Concurrently, constantly telling a rational problem solver problems and not letting them offer solutions ALSO takes a mental toll on the listener.

      It’s bidirectional. It probably will result in compassion fatigue.

      • @[email protected]
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        51 year ago

        Fair, but let’s be honest, most of the time a partner may not want to hear about a solution because they first want compassion and understanding. Be willing to listen, and your partner will talk about a solution when they are ready.

        • @[email protected]
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          11 year ago

          I can’t speak to “most of the time” as I only have experience with my relationships. In my current one, problem solving and empathy both are used to great results.

      • @[email protected]
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        51 year ago

        The problem is 9 times out of 10, your problem solving won’t help because they’ve already thought of the fix or you don’t have enough of the nuance involved to offer a viable solution. So to insist on offering, means that your partner now has to balance your ego and how to tell you “yeah I know” or why your idea won’t work.

        Top the rational thinker, the problem is “I need to vent my emotions in a healthy manner” and the rational solution is “listen” and if the problem transitions from “I need to vent” to “I need help” then you can work on a solution together.

        • @[email protected]
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          1 year ago

          The core problem, as always, is communication.

          If you want to vent, or gain some compassion and care, and you’re talking about your problems to a problem solver - say it.

          Don’t say “I have problem A and I don’t need solutions”. Say “I know what to do with this, but it’s very frustrating and I need your support”. Yes, just like that. Admit, with words, that you want them to care for you. That’s it.

          If you’re a problem solver, and you know the other person is often willing to just vent, or if you’re not completely sure your advice is wanted, ask it.

          Don’t say “Just do B, problem solved”. Say “I might have some ideas on how to help you. Do you want my advice or should I just be there for you?”. And then if they want it - go for it! Don’t expect them to be ignorant of simple solutions; most likely they already thought them over, and either dismissed them for reasons not obvious to you from the first glance, or they already made it part of their plan.

          Talk such things through, it will do wonders. For both of you.

          • @[email protected]
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            11 year ago

            I completely agree that you need to communicate. But that is outside the issue posed by the previous poster who said that it’s too emotionally taxing to just listen when you want to problem solve. Their comment implies that the conversation has been had, they know their partner just needs to vent, but being the listener their partner needs will cause “compassion fatigue”

            So I attempted to rephrase it so that the “rational problem solver” could satisfy their “need to problem solve in contradiction to what their partner needs” by presenting it in a way that listening, is in fact the solution, to the problem at hand.

      • DreamButt
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        31 year ago

        ya, I think the person b4 you is jumping to conclusions a bit. What matters is what works for the couple, not some generalized assumption about their dynamic. The meme could have been in jest and if we want to give OP the benefit of the doubt here then it probably is

    • @[email protected]
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      31 year ago

      Fucking god yes. My friends wonder why I don’t talk to them about my issues, it’s because they won’t just shut the fuck up and listen.